Front Office Supervisor: Elevate Guest Experience & Growth

HVMG - Hospitality Ventures Management Group; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

PayActive wages access

PTO and holidays

Healthcare benefits

401(k) match

Discounts

Job summary

HVMG - Hospitality Ventures Management Group in Phoenix, AZ, is seeking a Front Office Supervisor to support daily front desk operations, ensure exceptional guest service, and oversee check-in/check-out.

You will train and guide front desk staff, manage scheduling and shift coverage, address guest concerns, and report to the Front Office Manager. This role offers career growth within our nationwide portfolio.

Qualifications

• A combination of education and experience

Responsibilities

• You will be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience.
• Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns.
• You will report to the Front Office Manager.

Skills

Front desk supervision

Customer service

Training staff

Scheduling

English communication

Job description

HVMG - Hospitality Ventures Management Group in Phoenix, AZ, is seeking a Front Office Supervisor to support daily front desk operations, ensure exceptional guest service, and oversee check-in/check-out.

You will train and guide front desk staff, manage scheduling and shift coverage, address guest concerns, and report to the Front Office Manager. This role offers career growth within our nationwide portfolio.