Front Office Supervisor

Noble House Hotels & Resorts; Florida; On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company in the hospitality industry is seeking a Front Office Supervisor at their resort. The role involves managing front desk operations, ensuring guest satisfaction, and compliance with hotel standards. Ideal candidates should have hospitality experience and skills in guest relations.

Benefits

401k participation

Economical on-site Resort housing

Associate Cafeteria

Fitness Facility, Pool access

Qualifications

• Experience in the Hospitality Industry in a similar position.
• Previous guest relations training.
• Driver's license required.

Responsibilities

• Supervises daily front desk shift operations.
• Resolves guest complaints, ensuring guest satisfaction.
• Maintains knowledge of all departmental policies/service procedures.

Skills

Guest relations

Physical stamina

Hospitality experience

Job description

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Description

Discover a place where wonder, adventure and relaxation meet. Gateway Canyons Resort & Spa rests on 180 acres in the red rock canyons of western Colorado. 72 room luxury Resort with amenities that include lodging, dining, UTV and Jeep tours, horseback riding, full service spa & air tours.

Description

Discover a place where wonder, adventure and relaxation meet. Gateway Canyons Resort & Spa rests on 180 acres in the red rock canyons of western Colorado. 72 room luxury Resort with amenities that include lodging, dining, UTV and Jeep tours, horseback riding, full service spa & air tours.

Our Front Office Supervisor assists front office management in all aspects of the Front Desk in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Directs and work with managers and associates to successfully execute all Front Office operations. Strives to continually improve guest and associate satisfaction and maximize the financial performance of the department.

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Resolve guest complaints, ensuring guest satisfaction
• Ensures compliance with all housekeeping policies, standards and procedures.
• Inventories stock to ensure adequate supplies
• Supervises daily front desk shift operations and ensures compliance with all department policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
• Other duties reasonably requested
  
  

Seasonal Hourly position $23.00-$25.00/hour

401k participation

Associate Cafeteria

Economical on-site Resort housing

Associate Clubhouse, Fitness Facility, Pool

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• Driver's license
• Experience in Hospitality Industry in similar position
• Previous guest relations training
• Exert physical effort in transporting 50 pounds, sometimes over head
• Endure various physical movements throughout the work areas

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Hospitality

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