Loan Processing Team Lead

CrossCountry Mortgage, LLC; Bryan (OH); Remote; USD 70,000 - 80,000; Full time

Job summary

A leading company in the mortgage industry seeks a Loan Processing Team Lead to manage a team and ensure loan documentation accuracy. This leadership position requires strong management skills and a solid background in processing and underwriting. Enjoy competitive compensation, robust benefits, and a supportive workplace culture.

Benefits

Medical, dental, and vision insurance

401K plan

Short-term disability insurance

Employee assistance program

Wellness program

Qualifications

• Minimum 4 years processing or underwriting experience in retail mortgage lending.
• 2+ years of leadership experience.
• Non-QM experience preferred.

Responsibilities

• Review loan documentation for accuracy and compliance.
• Oversee all aspects of the processing team including development and training.
• Audit current procedures to monitor efficiency.

Skills

Excellent communication skills

Excellent prioritization

Attention to detail

Leadership skills

Accounting skills

Tools

Encompass

Microsoft Office

Job description

Loan Processing Team Lead page is loaded

Loan Processing Team Lead

Apply remote type Remote locations Remote USA LC10636 - 1607 West High Street, Bryan, OH time type Full time posted on Posted 2 Days Ago job requisition id JR01329

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The Loan Processing Team Lead serves as the primary point-of-contact for customer service and interdepartmental inquiries within the branch. The Loan Processing Team Lead handles a pipeline, manages the branch pipeline, and assists with reviewing preapprovals that appear to lack strong financial backing. The role builds the processing team and processes from contract to close.

Job Responsibilities:

• Review loan documentation for accuracy and make updates as needed, including but not limited to reviewing documentation in the LOS for credit approval, updating conditions as needed, and determining what additional documents are needed.
• Oversee all aspects of the processing team including employee development, coaching, training, and discipline. Assists with hiring and termination decisions.
• Analyze data provided to determine the best suited loan product to meet the client’s desired needs and find the optimal structure to meet the specific qualification needs (i.e. payoff of debt, structuring of MI, adding additional layers to strengthen borrower profile).
• Review all documentation provided to ensure full qualification and pre-underwrite of the loan based on the borrower’s financing request.
• Upon completion of the review, issue complete findings in summary, including income calculations, debt to income ratios, detailed notes about borrower profile, required contingencies and future needs for processing.
• Ensure compliance with federal and state laws and regulations, private investor requirements, and company policies and procedures.
• Establish and manage target accounts to meet operational goals and growth objectives.
• Provide high quality service to all customers internally and externally.
• Audit current procedures to monitor efficiency of the office.
• Adhere to operating budget guidelines regarding all revenue and expenses to ensure profitability.
• Attend all branch/team meetings.
• Perform other administrative functions as needed.

Qualifications and Skills:

• A minimum of 4 years of processing or underwriting experience in the retail mortgage lending industry
• Non-QM Experience, preferred.
• 2+ years of leadership experience.
• Experience with Encompass.
• Working knowledge of FNMA/FHLMC, FHA, VA, USDA and State Bond eligibility guidelines.
• Advance loan processing skills.
• Excellent communication skills.
• Excellent prioritization and time management skills to meet deadlines.
• Excellent attention to detail and critical thinking skills to identify solutions and methods to achieve client needs.
• Excellent communication skills.
• Excellent organization and time management skills to access resources quickly.
• Leadership skills to effectively guide, support, and inspire team members.
• Accounting and mathematical skills to calculate income and debt to income ratios.
• Proficient in Microsoft Office (i.e. Word, Excel, Outlook, PowerPoint).

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Pay Range:

• Annual Salary:$70,000.00 - $80,000.00
• This position is bonus plan eligible.

The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

#LI-CCMREC

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org .

Welcome

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.