Front Office Supervisor

Peachtree Group; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Peachtree Group is looking for a Front Office Supervisor to oversee guest services and ensure smooth operations in Dallas, TX. This role involves training staff, resolving customer issues, and maintaining high service quality. If you're experienced in hospitality and passionate about customer satisfaction, this opportunity may be for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Qualifications

• Experience in a supervisory role in hospitality.
• Ability to respond professionally to guest inquiries.
• Strong communication skills.

Responsibilities

• Supervise daily front desk operations and team members.
• Resolve customer complaints efficiently.
• Control cash transactions and maintain accountability.

Skills

Customer Service

Team Leadership

Problem Solving

Cash Handling

Job description

Join to apply for the Front Office Supervisor role at Peachtree Group.

2 days ago Be among the first 25 applicants.

The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations, producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.

Responsibilities include:

1. Supervise daily shift processes, ensuring all team members adhere to standard operating procedures.
2. Train, direct, resolve issues, coach, and counsel front desk team members to maintain quality operations.
3. Resolve customer issues, complaints, and problems efficiently to uphold high customer satisfaction and service quality.
4. Build strong relationships and liaise with other departments, especially housekeeping and reservations.
5. Control cash transactions at the front desk and maintain responsibility for personal bank as per hotel policy.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include a 401(k) retirement match, Paid Holidays, Paid Time Off, Employee Assistance Program, and Fund.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Referrals can increase your chances of interviewing at Peachtree Group by 2x.

Get notified about new Front Office Supervisor jobs in Dallas, TX.

Current similar jobs include:

• Plano, TX: $89,301.33-$114,816.00 (posted 1 month ago)
• Garland, TX: $25,480.00-$36,700.00 (posted 1 day ago)