Front Office Staff - Wexford (Pittsburgh, PA)

Gymkhana Gymnastics Inc.; Wexford (Allegheny County); On-site; USD 17,000 - 19,000; Part time

Job summary

Gymkhana Gymnastics is seeking a friendly Front Office team member for daytime, evening, and weekend shifts at our Wexford location. We offer part-time positions with flexible scheduling, training provided, and opportunities to interact with kids and families in a dynamic environment.

Responsibilities include greeting visitors, handling registrations and payments, assisting with sessions, billing, and general front desk duties. Prior customer service experience is preferred.

Qualifications

• Minimum of one year's experience working with the general public in customer service, retail, or a similar field.

Responsibilities

• Greet every person as they enter and exit.
• Take registrations and apply payments to accounts.
• Assist supervisor with confirmation letters for each session.
• Assist with billing for past-due accounts.
• Process Pro Shop sales.
• Ensure all books (roll, party, money) are kept up-to-date.
• Answer all phone calls, provide accurate information, take detailed notes, and route inquiries to appropriate personnel.
• Read and respond to emails promptly or direct to the right staff.

Job description

Gymkhana Gymnastics Front Office - Daytime, evenings, and weekends

The mission of Gymkhana Gymnastics is to foster the physical, emotional and social development of children through unparalleled gymnastics instruction - and our staff make that happen!

For over forty years, Gymkhana has been Pittsburgh's premier gymnastics school and we continue to grow! We are seeking enthusiastic and friendly multi-taskers to join our team at our Wexford locaiton. We are flexible with your schedule and can offer both part-time and full-time positions!

The impact Gymkhana Gymnastics has on children reaches well beyond the scope of gymnastics. Gymkhana helps kids increase confidence, awareness, concentration, and the ability to persevere. There are multiple positions available, requiring a minimum of one year's experience working with the general public in a customer service, retail or similar field. We will provide the training necessary to continue the strong tradition of Gymkhana. In addition to being good with technology and comfortable interacting with kids, parents, and the general public, Gymkhana's front desk receptionists must be adaptable team-players who are self-motivated and enthusiastic learners.

To learn more about Gymkhana Gymnastics and our programs, please visit our website at www.gymkhanafun.com. Gymkhana is located in Pittsburgh, PA.

Compensation:

• Training rate of $12-$14/hour
• Pay dependent on experience

Hours/Schedule:

• Part-time
• Year-round availability required
• Evening & weekend availability a plus

Principal (Essential) Duties:

• Give accurate descriptions of each program offered and it's availability
• Greet every person as they enter and exit
• Take registrations and apply payments to accounts
• Assist supervisor with confirmation letters for each session
• Assist with billing for past-due accounts
• Process Pro Shop sales
• Ensure all books (roll, party, money) are kept up-to-date
• Assist customers with all questions and concerns
• Answer all phone calls: give accurate information, take detailed notes, communicate info as needed to appropriate personnel
• Read and respond to emails in a timely manner, and/or direct emails to appropriate personnel

Secondary Duties:

• Assist instructors during emergencies
• Distribute ice packs and bandaids
• Assist in cleaning and tidying the lobby and gym areas (vacuuming, taking out the trash, etc.)
• Check bathrooms for toilet paper, paper towels, and cleanliness
• Assist with clean up of accidents if requested by instructor
• Keep Pro Shops organized
• Create bulletin board decorations

Working Conditions/Physical Demands

• Must be able to walk on uneven surfaces
• Must be able to ascend and descend stairs
• Must be able to move small mats