Front Office Staff

Keystone Health; Waynesboro (Franklin County); On-site; USD 36,000 - 48,000; Full time

Job summary

Keystone Health in Waynesboro is seeking a friendly Front Office Staff member to greet patients, schedule appointments, verify insurance, collect payments and support daily operations in a busy dental practice.

The role requires strong organizational skills, attention to detail, and the ability to work well with a team. A high school diploma or GED is required, with dental office experience preferred and bilingual English/Spanish skills a plus.

Qualifications

• High school diploma or GED required.
• Dental office experience preferred.
• Bilingual English/Spanish skills preferred but not required.

Responsibilities

• Welcome and assist patients in a professional and courteous manner.
• Schedule and confirm appointments.
• Verify insurance eligibility and benefits.
• Maintain and update patient demographic information.
• Collect and process patient payments.
• Answer and direct incoming phone calls.
• Check patients in and out of appointments.
• Support daily front office operations in a fast-paced dental practice.

Skills

Organizational skills

Customer service

Time management

Multitasking

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Office software

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.Keystone Dental Care - WaynesboroFront Office StaffFull-Time - Monday-Friday (No Weekends and No Holidays)40 hrs./weekAt Keystone Dental Care, we are committed to providing exceptional dental care and promoting lifelong oral health through preventive services for patients of all ages. Our practice is dedicated to creating a welcoming environment where patients and team members feel valued and supported.Position SummaryWe are seeking a friendly, organized, and detail-oriented professional to join our team as a Front Office Staff. This role serves as the first point of contact for patients and plays a vital part in ensuring a positive patient experience and efficient office operations.Key ResponsibilitiesWelcome and assist patients in a professional and courteous mannerSchedule and confirm appointmentsVerify insurance eligibility and benefitsMaintain and update patient demographic informationCollect and process patient paymentsAnswer and direct incoming phone callsCheck patients in and out of appointmentsSupport daily front office operations in a fast-paced dental practiceWhat We're Looking ForStrong attention to detail and organizational skillsExcellent time management and multitasking abilitiesPositive attitude and commitment to outstanding customer serviceAbility to work effectively as part of a collaborative teamWillingness to take on new challenges and adapt in a busy environmentQualificationsHigh school diploma or GED requiredPrevious dental office experience preferredPrior experience in a medical or healthcare office is a plusBilingual English/Spanish skills are preferred but not requiredProficiency with computers and office software preferredJoin our team and help make a difference in the oral health and well-being of our patients and community.Keystone Health is an Equal Opportunity Employer