Front Office Coordinator – Behavioral Health Intake

Woods Services; Langhorne (Bucks County); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and Disability Insurance

PTO -Paid time off

On-site FREE medical center

403b retirementplan

Continuing education programs

Tuition-assisted program

Career growth opportunities

Job summary

Woods Services in Langhorne, PA is seeking a Front Office Coordinator for the Center for Behavioral Health Services (CBHW/WCS). You will provide administrative support, handle referrals, scheduling, and manage medical records.

The role requires proficiency with Excel and Word, familiarity with Electronic Health Records, strong customer service, and the ability to coordinate with billing and clinical teams while maintaining confidentiality.

Qualifications

• Bachelor’s degree in mental health or related human services with 3+ years experience; on a case-by-case basis high school diploma with relevant skills considered.
• Strong oral and written communication, analytical and problem-solving skills.
• Ability to work independently and with multiple departments and families/guardians.

Responsibilities

• Process referrals and schedule initial assessments; collect demographic and insurance information.
• Provide patient orientation, education, intake, and coordinate additional referrals.
• Maintain referral lists and triage as needed.
• Meet with new patients to complete referral paperwork before first appointment.
• Coordinate with billing/finance to ensure funding and insurance are in place.
• Provide front desk coverage, scanning, filing, and maintain databases and records.
• Support clinical team and track requests for records; assist with audits.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Public relations

Communication

Organization

Multitasking

confidentiality

Education

Bachelor’s degree in mental health or related human services

Tools

Microsoft Excel

Microsoft Word

Electronic Health Records

Job description

Woods Services in Langhorne, PA is seeking a Front Office Coordinator for the Center for Behavioral Health Services (CBHW/WCS). You will provide administrative support, handle referrals, scheduling, and manage medical records.

The role requires proficiency with Excel and Word, familiarity with Electronic Health Records, strong customer service, and the ability to coordinate with billing and clinical teams while maintaining confidentiality.