Front Office Specialist

Exceed Medical "DPACC"; Irving (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Front Office Specialist to enhance patient care and streamline office operations. This role involves managing patient communications, verifying insurance, and ensuring a welcoming environment for patients. The ideal candidate will thrive in a fast-paced environment, demonstrating strong multitasking abilities and excellent communication skills. With a commitment to patient-first service, this position offers opportunities for professional growth and development in a supportive team atmosphere. Join a dedicated team making a difference in critical care services and be a part of a transformative healthcare experience.

Benefits

Health Benefits

Dental Benefits

Vision Benefits

401K

Training

Growth Opportunities

Qualifications

• 2+ years of experience in a medical office setting.
• Self-motivated and adaptable to changes.

Responsibilities

• Answer multi-line telephones and direct calls.
• Verify insurance and obtain authorizations.
• Schedule and confirm patient appointments.

Skills

Insurance Verification

Multi-tasking

Customer Service

Communication

Job description

Front Office Specialist
Exceed Medical

Exceed Medical, also known as DPACC was established in 2012. Our founders aspired to change healthcare by providing quality comprehensive and cost effective critical care to their community.

Our Model:

We put our patients first. We are proud to offer a long list of pulmonary and critical care services to our patients via our integrated team of specialists, innovative technology, and extensive commitment and dedication to each and every one of our patients.

Job Summary:
Provides professional care for patients following established standards, practices and office policies. Checks patients in, verifies insurance, files, and answers phones.Works under the direct supervision of the physician and/or office supervisor.

Job duties include but are not limited to:

• Answering multi-line telephones and directing calls to appropriate staff

• Checking e-fax and forwarding to corresponding department

• Insurance verification/Obtain authorizations for office visits

• Scheduling/rescheduling appointments for established patients and hospital follow-ups

• Completing patient consent forms-sending & reviewing

• Communicate with patients via patient portal/email.

• Check patient's in/out

• Collect co-payments and account balances

• Confirm patient appointments

• Maintain the waiting lobby clean.

Requirements:

• Must have at least 2 year of experience in a medical office setting.
• Self motivated
• Willing to learn new procedures and advance knowledge
• Able to adapt to ongoing changes
• Able to multitask
• Dependable
• Able to work autonomously and as part of a team

Exceed offers:

• Training

• Health, Dental, Vision benefits

• 401K

• Growth Opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.