Front Office Coordinator

D4C DENTAL BRANDS, INC.; Waxahachie (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading dental organization seeks a Front Office Coordinator for their Waxahachie location. This role involves managing front desk operations, ensuring exceptional patient experiences, and requires skills in organization, communication, and customer service. Bilingual candidates in Spanish and English are preferred for this full-time position.

Benefits

Comprehensive benefits package for full-time employees

Qualifications

• Preferably has experience in a dental or medical front office.
• Seeking strong organizational and multitasking abilities.
• Bilingual in Spanish/English is preferred.

Responsibilities

• Manage patient check-in and check-out processes.
• Schedule and confirm appointments.
• Verify insurance coverage and explain benefits.

Skills

Customer service

Organizational skills

Multitasking

Communication

Interpersonal skills

Tools

Dental office software

Microsoft Office Suite

Job description

Description

Job Title: Front Office Coordinator

ikids Pediatric Dentistry and Orthodontics

Location: Waxahachie, TX

Address: 2171 N Hwy 77, Waxahachie, TX 75165

Employment Status: Full-Time

FTE Equivalent: 40 hours/week

Bilingual Requirement: Preferred (Spanish/English)

Position Overview

The Front Office Coordinator is responsible for managing the day-to-day operations of the front desk at IKIDS Pediatric Dentistry and Orthodontics. This role requires exceptional customer service skills, attention to detail, and the ability to efficiently handle administrative tasks to ensure smooth office operations and a positive patient experience.

Key Responsibilities

Greet patients and families warmly as they arrive at the office.

Manage patient check-in and check-out processes, ensuring all necessary paperwork is completed.

Schedule and confirm patient appointments, coordinating with dental staff to optimize the daily schedule.

Verify insurance coverage and explain benefits to patients and families, providing detailed breakdowns when necessary.

Handle patient inquiries and resolve any issues or concerns promptly and professionally.

Process payments, including copays and outstanding balances, using the office's billing system.

Maintain accurate patient records and update information as needed.

Collaborate with dental staff to ensure seamless patient flow and communication.

Qualifications

Previous experience in a dental office or medical front office setting is preferred.

Strong organizational and multitasking skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Proficiency in using dental office software and Microsoft Office Suite.

Bilingual in Spanish/English is preferred.

Work Schedule

Monday to Friday, 7:45 AM to 5:00 PM

Salary And Benefits

Comprehensive benefits package available for full-time employees.