Front Office Registrar

Optimus Health Care; Bridgeport (CT); Presencial; USD 35.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Flexible scheduling

Descripción de la vacante

Optimus Health Care in Bridgeport, CT is seeking a full-time Front Office Registrar who is bilingual and highly customer-focused. The role supports patient intake, scheduling, and billing processes while working with Providers, Nurses and clerical staff to maintain smooth patient flow.

Ideal candidates will be fluent in Spanish (Portuguese or Haitian Creole also considered) and have experience with EMR systems. A team-oriented, compassionate approach is required for service excellence.

Formación

• Experience: At least five years’ experience in a healthcare setting.
• Language Skills: Bilingual—Fluent in Spanish; Portuguese or Haitian Creole also considered.
• Familiarity with EMR systems is helpful.

Responsabilidades

• Conducts initial intake of patients
• Collects co-pays
• Assists with scheduling tests and treatments
• Performs administrative tasks as needed
• Greet customers with a smile and maintain eye contact
• Ensure customer retention through excellent service
• Verify patient demographic and insurance information for timely processing
• Verify insurances to ensure proper billing

Conocimientos

Spanish language

Customer service

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

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Join a Team That Makes a Difference at Optimus Health Care!

Are you passionate about providing high-quality, patient-centered care? Optimus Health Care the largest provider of primary health care services in Fairfield County is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve.

Join our team-based model of care delivered in a kind and compassionate manner.

We are currently recruiting for a Full Time Bilingual Front Office Registrar to join our team in Bridgeport, CT

Bi-lingual Required - Fluent in: Spanish (preferred) Portuguese & Haitian Creole will also be considered. A language proficiency assessment will be administered as part of the in person interview process

The Front Office Registrar is a member of a health care team responsible for working with Providers, Nurses and Clinical Support staff, to ensure a complete and timely patient flow process. Assure that pre-work is performed before the patient arrives by verifying demographic and insurance information to ensure prompt payment of services to Optimus. Monitor provider schedules to ensure Optimus’ established productivity levels and timely scheduling of patient visits. Working knowledge of Spanish is helpful.

Essential Functions

• Conducts initial intake of patients
• Collects co-pays
• Assists with scheduling of tests & treatments
• Assists with administrative tasks as needed
• Greet customer with a smile and provide eye contact all the times
• Ensure customer retention by providing excellent customer service
• Create a comfortable atmosphere for our customers by addressing all questions and concerns
• Responsible for completing patient demographic, insurance financial information and ensure that patients are processed in a timely, accurate and complete manner.
• Responsible and accountable for verification of insurances to ensure billing of services.

Job Qualifications/Requirements

Experience: At least five years’ experience, preferably in a health care setting.

Language Skills: Bi-lingual Required - Fluent in: Spanish (preferred) and/or Portuguese or Haitian Creole. A language fluency proficiency will be administered as part of the in person interview process

Additional General Requirements

Familiarity with EMR, helpful.

Commitment to maintenance of patient privacy.

Flexibility to work at other OHC sites as necessary.

To be part of our organization, every employee should understand and share in Optimus’ Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day.

• OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.
• Competitive Compensation
• Optimus and its caring and multi-lingual staff proudly serve hundreds of thousands of our neighbors, in a caring patient-centered environment.

Compensation decisions are made in accordance with applicable federal and Connecticut equal-pay requirements. The final offer will be determined based on job-related factors, including relevant experience, education, specialized skills, scope of responsibilities, market conditions, and internal equity. The salary range does not guarantee placement at any specific point within the range. Eligible employees may receive employer-sponsored benefits, covering medical, dental, and vision coverage; retirement benefits; paid time off and holidays; and other employer-sponsored benefits, subject to plan terms and eligibility.

Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.