Front Office Receptionist

Canyon View Medical Group; Springville (UT); In loco; USD 32.000 - 38.000; Tempo pieno

Descrizione del lavoro

Canyon View Medical Group in Springville, UT is seeking a friendly medical receptionist to welcome patients, schedule appointments, and manage front-desk tasks with a focus on patient satisfaction.

The role emphasizes accurate data entry, patient confidentiality, and effective communication with patients and providers. Experience in medical front desk is helpful; bilingual skills are a plus.

Join a team dedicated to smooth clinic operations and compassionate patient care.

Competenze

• Experience as a receptionist in a medical setting is preferred.
• Ability to manage multiple tasks and priorities with attention to detail.
• Strong communication skills and customer service orientation.

Mansioni

• Welcomes patients and visitors by greeting them in person or on the phone.
• Enrolls patients in the Patient Portal and explains enrollment benefits.
• Schedules appointments to optimize patient flow and provider time.
• Notifies providers of patient arrivals and delays to keep on schedule.
• Maintains a calming, informative reception area to reduce patient anxiety.
• Files and retrieves patient records to ensure information is available.
• Updates personal and financial information for patient accounts.
• Records and collects patient charges and manages third-party claims.
• Maintains inventory and orders supplies to keep the office stocked.
• Protects patient rights by keeping information confidential.
• Follows office policies and reports needed changes to operations.
• Provides general administrative support as needed.

Conoscenze

Multitasking

Flexibility

Telephone skills

Customer service

Time management

Organization

Attention to detail

Scheduling

Word processing

Professionalism

Quality focus

Spanish-speaking ability

Descrizione del lavoro

Description

Primary Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Enrolls patients in Patient Portal while describing the benefits of enrollment.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.

Requirements

• Multi-tasking
• Flexibility
• Telephone Skills
• Customer Service
• Time Management
• Organization
• Attention to Detail
• Scheduling
• Word Processing
• Professionalism
• Quality Focus
• Spanish-speaking ability a plus.
• Previous medical receptionist experience a plus.