Front Office Pro - Physical Therapy Clinic (Part-Time)

The CORE Institute; Sun City West (AZ); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

401k plan after 1 month of service

Employee Assistance Program 24/7

Employee Appreciation Days

Employee Wellness Events

Job summary

The CORE Institute in Sun City West, AZ is seeking a Part-time Front Office Representative to support the PT department onsite. The role requires at least one year of front office experience in a medical setting, with knowledge of insurance rules, medical terminology, and scheduling systems.

Strong communication with providers, patients, and staff is essential. Primary duties include greeting patients, handling new patient paperwork, collecting payments, and assisting with insurance verification

Qualifications

• Minimum of one year of front office experience in a medical office or healthcare setting.
• Knowledge of insurance rules, medical terminology, and scheduling systems.
• Ability to communicate effectively with Providers, patients, and the public.
• High school diploma/GED or equivalent.

Responsibilities

• Greet patients promptly and acknowledge arrival; inform Providers of patient status.
• Prepare new patient paperwork and collect demographic/insurance information.
• Identify and collect co-payments, co-insurances, and past-due balances.
• Explain billing/insurance questions; escalate complex matters to Site Billing Specialist.
• Verify insurance and benefits; notify issues affecting coverage.

Skills

Front office experience

Billing/collections

Insurance rules & regulations

Medical terminology

HIPAA guidelines

Communication skills

Windows-based programs

Customer service

Education

High school diploma/GED

Tools

CPS scheduling system

Windows OS

Job description

The CORE Institute in Sun City West, AZ is seeking a Part-time Front Office Representative to support the PT department onsite. The role requires at least one year of front office experience in a medical setting, with knowledge of insurance rules, medical terminology, and scheduling systems.

Strong communication with providers, patients, and staff is essential. Primary duties include greeting patients, handling new patient paperwork, collecting payments, and assisting with insurance verification