Front Office & Patient Flow Coordinator

Englewood Hospital; Englewood (NJ); On-site; USD 18,752 - 26,708; Full time

Job summary

Englewood Health in Englewood, NJ, is seeking a patient service assistant to support front and back office operations. You will help move patients from waiting areas to exam rooms and prepare them for provider time, ensuring smooth clinical flow.

The role requires greeting patients, collecting demographics and insurance information in the EMR, handling calls, booking appointments, and maintaining HIPAA standards. This is a temporary, dayshift position with a supportive team.

Qualifications

• Medical office experience preferred.
• Strong communication with patients and staff.
• Experience with EMR and patient check-in/check-out.
• HIPAA compliance awareness.
• Able to book appointments and handle calls.

Responsibilities

• Greet patients and visitors professionally.
• Register patients in EMR and manage demographics/insurance.
• Answer calls and route messages to care team.
• Book appointments and scheduling for labs.
• Sort mail and records; handle documents.
• Support department quality assurance.
• All other tasks as assigned.

Skills

Medical office exp

Telephone etiquette

HIPAA compliance

EMR registration

Patient scheduling

Education

High School diploma or equivalent

Tools

EMR system

Job description

Englewood Health in Englewood, NJ, is seeking a patient service assistant to support front and back office operations. You will help move patients from waiting areas to exam rooms and prepare them for provider time, ensuring smooth clinical flow.

The role requires greeting patients, collecting demographics and insurance information in the EMR, handling calls, booking appointments, and maintaining HIPAA standards. This is a temporary, dayshift position with a supportive team.