Front Office & Patient Experience Coordinator

IRG Physical & Hand Therapy; Issaquah (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401K plan with employer match

Paid Time Off

Student Loan Repayment Program

Work-life flexibility

Job summary

IRG Physical & Hand Therapy is seeking a Front Office Coordinator to join our team in Washington. You will manage daily front desk duties, schedule optimization, and patient communications to enhance the overall patient experience.

We value a friendly, fast-paced environment with opportunities for professional growth. Candidates should bring strong interpersonal skills, reliability, and a positive attitude to contribute to our community-focused practice.

Qualifications

• 2+ years experience in a customer facing position.
• Knowledge and adherence to HIPAA laws and compliance regulations.

Responsibilities

• Optimize patient appointment schedules.
• Manage all incoming phone calls.
• Process and convert new referrals.
• Collect time of service payments.
• Obtain insurance authorizations.

Skills

Customer service experience

HIPAA compliance

Education

High school diploma

Bachelor's degree in related field preferred

Job description

IRG Physical & Hand Therapy is seeking a Front Office Coordinator to join our team in Washington. You will manage daily front desk duties, schedule optimization, and patient communications to enhance the overall patient experience.

We value a friendly, fast-paced environment with opportunities for professional growth. Candidates should bring strong interpersonal skills, reliability, and a positive attitude to contribute to our community-focused practice.