Front Office - Patient Care Coordinator

U.S. Physical Therapy; Tolland (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k Matching

Health, dental, and vision

Paid time off

Employee discount plans

EAP

Job summary

Integrated Rehabilitation Services is seeking a friendly medical receptionist to greet patients, manage scheduling, and coordinate care from evaluation to discharge at our Connecticut location. You will handle phones, data entry, and payments while maintaining accurate records.

The ideal candidate has a high school diploma and excellent customer service skills, with experience in a medical reception role preferred. Flexible full-time/part-time shifts include mornings and some afternoons/evenings.

Qualifications

• High school diploma or equivalent.
• Excellent in-person and phone customer service.
• Proficient in Word or Excel.
• Close attention to detail.
• Great time management and organizational skills.
• Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week).
• Team player attitude and energetic with a focus on excellent customer service.
• Previous experience working in a medical receptionist role is preferred but not required.

Responsibilities

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Skills

Customer service

Scheduling

Data entry

Attention to detail

Time management

Team player

Medical receptionist experience

Education

High school diploma

Tools

MS Word

MS Excel

Job description

Company Description

At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.

Our Mission

Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence-based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Qualifications

• High school degree or equivalent
• Excellent in-person and phone customer service
• Proficient in Word or Excel
• Close attention to detail
• Great time management and organizational skills
• Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
• Team player attitude and energetic with a focus on excellent customer service
• Previous experience working in a medical receptionist role is preferred but not required.

Additional Information

• Competitive compensation
• Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [e-mail]