Front Office Operations Lead

Remington Hospitality; Parsippany-Troy Hills (NJ); On-site; USD 38,000 - 58,000; Full time

Job summary

Remington Hospitality in Parsippany, NJ is seeking a seasoned Front Office Supervisor to manage daily guest services at the hotel front desk. You will lead staffing, training, and scheduling of front desk agents, guest service aides, concierge staff, PBX operators, and housekeeping coordination.

Responsibilities include maintaining understanding of front office roles, performing duties as needed, operating the MICROS system, reviewing discrepancy reports, and liaising with Housekeeping and

Responsibilities

• Interview and hire front desk staff and supervisors.
• Schedule shifts and supervise daily front office operations.
• Operate MICROS system and manage daily transactions.
• Review AM/PM discrepancy reports.
• Coordinate with Housekeeping and Engineering on room status and maintenance requests.

Job description

Remington Hospitality in Parsippany, NJ is seeking a seasoned Front Office Supervisor to manage daily guest services at the hotel front desk. You will lead staffing, training, and scheduling of front desk agents, guest service aides, concierge staff, PBX operators, and housekeeping coordination.

Responsibilities include maintaining understanding of front office roles, performing duties as needed, operating the MICROS system, reviewing discrepancy reports, and liaising with Housekeeping and