Front Office | Night Audit/Overnight Host ($30.45/hour)

Hyatt Hotels Corporation; Seattle (WA); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

401(k) & Retirement Savings Plan

Tuition Reimbursement

Paid Holidays

Orca Pass subsidy

Job summary

Hyatt Hotels Corporation is seeking an Overnight Host/Night Audit to support a cluster including Hyatt at Olive 8, Hyatt Regency Seattle, and Grand Hyatt Seattle. You will balance night audit reports and assist guests with check-ins/outs on the third shift.

We offer an award-winning culture, comprehensive benefits, and opportunities to grow within a triple-property environment. This is a full-time hourly role with shift differential and incentives.

Qualifications

• Must be able to work overnight shifts.
• Ability to balance night audit duties with guest service tasks.
• Open availability for overnight, weekends and holidays.
• Comfort working across multiple Hyatt properties.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy.

Responsibilities

• Prepare and balance night audit procedures and reports.
• Balance the day’s work, identify errors and correct them.
• Greet guests, assist with check-ins/outs and guest requests on the third shift.

Skills

Overnight readiness

Guest interaction

Attention to detail

Flexible schedule

Independent worker

Customer service experience

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Front Office | Night Audit/Overnight Host ($30.45/hour)

US - WA - Seattle

Guest Services

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Join us for an incredible opportunity to join our Front Office team as our Overnight Host/Night Audit! TheOvernight Host/Night Audit will support our multi-property cluster comprised of Hyatt at Olive 8, Hyatt Regency Seattle, and Grand Hyatt Seattle.

As a Great Place to Work in the U.S. for thirteen years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

The Overnight Host/Night Auditor is responsible for the preparation of all night audit procedures and reports. They will balance the day’s work, identify and correct errors and complete detailed work accurately. As an Overnight Front Office Host as well, this person will greet guests, handle check-ins, checkouts and guest requests on the third shift in a friendly, attentive, courteous and efficient manner. Our Night Auditor must be able to work productively and effectively in a self-managed environment as well as performing other duties as assigned.

The hourly rate range for this position ranges from $30.45/hour to $31.06/hour. The starting rate for this position is $30.45/hour. This position also has an established rate for colleagues who have remained in this position with Hyatt for four years or more, which is $31.06/hour.

This position offers an overnight shift differential of an additional $2.00/hour for overnight shifts worked.

As an hourly colleague of the Front Desk, this position is eligible to participate in applicable upsell incentive programs. The colleague must be the responsible party for assisting the guest with the upgrade at the Front Desk.

Benefits

• Medical insurance for you and your dependents for less than $125 per month, after 30 days of employment
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Full-Time Colleagues:
  • 10 days (80 hours) vacation earned upon completing 1-4 years of service
  • 15 days (120 hours) vacation earned upon completing 5-9 years of service
  • 20 days (160 hours) vacation earned upon completing 10+ years of service
  • (2) Floating Holidays per year
  • (6) Paid Holidays per year
• Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
• Compassionate Leave
• Seattle Paid Sick & Safe Time
• Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Discounted parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
• Tuition Reimbursement
• ORCA Pass subsidy

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

Qualifications

• A true desire to satisfy the needs of others
• Must be able to work in an overnight environment
• Open availability – ability to work overnight, weekends and holidays
• Open and excited to support three distinct properties
• Refined verbal and written communication skills
• Great and thorough attention to detail
• Ability to stand long periods of time
• Previous customer service experience preferred
• Candidates must be able to work independently and are resourceful, especially in overnight setting