Night Audit

Hyatt Hotels Corporation; Scottsdale (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Discounted & Complimentary Hotel RoomN

Free employee meals in dining hall

Free covered parking

Medical Dental and Vision Insurance

Tuition/Wellness reimbursement

Employee Stock Purchase plan

Job summary

Hyatt Hotels Corporation is seeking a Night Audit Associate at our Scottsdale property to handle guest registrations and promote hotel services overnight. The role offers an $19.00 starting hourly rate, overnight shift differential, and a 20% commission on upsells, with duties including payment processing, guest inquiries, and check-in/out activities.

Qualifications include flexible scheduling (weekends/holidays), strong communication, detail orientation, and prior luxury-hotel experience.

Qualifications

• Flexible availability including weekends and holidays.
• Refined verbal and written communication skills.
• Extremely detail oriented, organized, and able to handle a fast-paced environment.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Previous experience in luxury hotel preferred.
• Ability to stand for long periods.
• Proficient in basic computer skills.
• Customer service experience preferred.
• Ability to stand and lift up to 30 lbs.

Responsibilities

• Night Audit Associates are responsible for the guest registration process and communication of Hotel services and promotions during the overnight shift.
• Process forms of payment and respond to guest inquiries, checking guests in/out, and room service orders.
• Support front desk tasks and related duties as needed.

Skills

Flexible availability

Verbal and written communication

Detail oriented

Customer service experience

Proficient computer skills

Stand for long periods

Lifting up to 30 lbs

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague’s become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

Starts at $19.00 plus Overnight shift differential, and 20% commission on Upsells. Shifts may be 9pm - 7am; subject to change based off of business demands.

Night Audit Associates are responsible for the guest registration process and communication of Hotel services and promotions during the overnight shift. The highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries, checking guests in/out, room service orders, etc. If you have worked at other Hotels as a front desk clerk or have interest in Hotel clerk positions, we’d love to hear from you!

Qualifications

· Flexible availability including weekends and holidays.

· Refined verbal and written communication skills.

· Candidates should be extremely detailed oriented, organized, and be able to handle a fast-paced environment.

· A true desire to satisfy the needs of others in a fast-paced environment.

· Previous experience in luxury hotel preferred.

· Ability to stand for long periods.

· Proficient in basic computer skills.

· Customer service experience preferred.

· Ability to work in a fast-paced environment with moderate lifting.

· Ability to stand and lift up to 30 lbs.

Opportunities to work around the world with Hyatt Hotels and Resorts

Discounted & Complimentary Hotel Room Nights

Enjoy free employee meals in our employee dining hall

Free covered parking

Medical Dental and Vision Insurance (Full-time colleagues)

Retirement savings plan

Excellent training and professional development

Tuition/Wellness reimbursement, up to $1,000 a year!

Employee Stock Purchase plan

Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values:Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We areexcited thatyou havechosen to express interest in joining Hyatt Hotels and Resorts.We willbe sure to take a look at your application and get back to you within a week of your submission. Thankyou for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Hyatt Regency Bellevue on Seattle's Eastside | Bellevue , WA , US

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