Front Office & Medical Scheduler - South Orange County

Ramin Tayani MD INC; San Clemente (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

PTO

Profit-sharing plan

Job summary

Ramin Tayani MD INC in South Orange County is seeking a dynamic Front Office & Scheduler to join our ophthalmology/optometry call center. You will answer calls, schedule appointments, verify insurance, and collect patient demographics to ensure smooth visits.

This full-time role offers health insurance, PTO, and a profit-sharing plan. Candidate should have excellent customer service, strong written and verbal communication, attention to detail, and comfort working in a high-volume medical

Qualifications

• Comfortable with a high-volume medical environment.
• Excellent customer service with verbal and written communication.
• A pleasant attitude and patient demeanor.
• Critical thinking to identify patient needs and appropriate actions.
• Attention to detail in data entry and processing.

Responsibilities

• Answer incoming calls professionally and courteously.
• Answer questions about procedures and services offered.
• Schedule appointments for all patient types.
• Ensure patients are scheduled with the correct doctor and location.
• Collect demographics and insurance information for entry.

Skills

Customer service

Phone etiquette

Attention to detail

Communication skills

Tools

Gmail workspace

NextGen

RingCentral

Job description

Front Office & Medical Scheduler - South Orange County

About this position

Description:

Tayani Institute is seeking a dynamic, energetic, and knowledgeable Front Office & Scheduler to join our growing and thriving Ophthalmology/Optometry practice Call Center.

Our practice provides a broad array of ophthalmology, optometry, optical, and plastic surgery services. We are a high volume, fast-paced call center offering competitive compensation and benefits.

Benefits for full-time employees include health insurance (medical, dental, vision), PTO, and a profit-sharing plan.

Job responsibilities for Medical Scheduler are as follows:

• Answer incoming calls in a professional and courteous manner.
• Answer patients’ questions and give them all information pertaining to all medical and cosmetic procedures provided in our practice.
• Schedule appointments for all patient types.
• Ensure that patients are scheduled with the appropriate doctor and location.
• Efficiently obtain patients’ demographics and insurance information when entering them into the system.

PM22

Requirements:

• Comfortable working in a high call volume medical environment
• Excellent customer service skills with friendly verbal & strong written communication skills
• A pleasant attitude is a must
• Critical thinking skills and the ability to determine what the patient needs
• Attention to detail
• Excellent computer skills using Gmail workspace

Preferred Skills (Not Required):

• NextGen experience
• Familiarity with medical insurance portals to verify insurance & eligibility for services
• Knowledge of Ring Central application

(Higher pay with NextGen experience)

Salary Information

$18 - $24Hourly Wage