Front Office Medical Assistant

Friends of Family Health Center; La Puente (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in Southern California is seeking a full-time Front Office Assistant/Receptionist. The role involves assisting patients with scheduling, insurance verification, and ensuring smooth office operations. Candidates with 1 year of medical office experience and bilingual skills are preferred, as they will play a vital role in supporting our diverse patient population.

Benefits

403(b)

Dental insurance

Flexible spending account

Health insurance

Paid time off

Vision insurance

Qualifications

• At least 1 year of medical front office experience required.
• Preferred experience with insurance eligibility verification.
• Professional appearance and behavior; willing to learn new skills.

Responsibilities

• Greets patients and visitors; answers inquiries.
• Schedules appointments and checks in patients efficiently.
• Prepares documents for visits and reminds patients of appointments.

Skills

Medical front office reception experience

Bilingual (English/Spanish)

Excellent verbal communication skills

Strong computer skills

Professional behavior and appearance

Tools

Microsoft Office

Job description

About Us

Our mission is to provide access to affordable, quality medical, dental, and other health care services to all residents of Southern California communities, especially the vulnerable population.

Position: Front Office Assistant/Receptionist

Summary: Full-time front office assistant to assist in verifying insurance eligibility, scheduling appointments, answering phone calls, and more. Bilingual English/Spanish strongly preferred. At least 1 year of medical front office experience required.

Key Position Responsibilities

• Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries
• Efficiently schedules appointments
• Has experience verifying patient insurance benefits and eligibility (preferred)
• Reminds patients of their appointment the day before; registers and checks in patients in a timely manner; prepares necessary documents for the visit; notifies provider of patients' late arrival; reschedules late arriving patients when necessary
  
  

Skills And Qualifications

• Medical front office reception experience
• Other medical office experience
• Able and comfortable translating, if bilingual
• Excellent verbal, telephone and communication skills
• Experience working with Microsoft Office and possesses strong computer skills
• Can adjust to new environments easily and willing to learn new skills
• Can manage individual responsibilities with little or no direction
• Professional behavior and appearance
• Willing to work daily and be present for entire office hours
• Ability to use good judgment and seek appropriate resources in difficult or stressful situations
  
  

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Financial planning services
• Flexible spending account
• Free flu shots
• Free health screenings
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Retirement plan
• Uniform allowance
• Vision insurance
  
  

Medical Specialty

• Internal Medicine
• Ob/Gyn
• Primary Care
  
  

Schedule

• 8 hour shift
• Day shift
• Monday to Friday
• Rotating weekends
  
  

Work Location: In person