Front Office Manager

Prominence Hospitality Group; Norristown (Montgomery County); On-site; USD 45,000 - 60,000; Full time

Job summary

Prominence Hospitality Group is seeking a Front Office Manager to lead the front desk team, enhance guest experiences, and ensure operational excellence. The ideal candidate will have a Bachelor’s degree and proven experience in hotel management. Join a supportive company that values career advancement and offers a range of employee benefits.

Benefits

Training and development programs

Paid Time Off

Employee Discounts

Qualifications

• 4 years related experience and/or training preferred.
• Positive attitude with effective listening skills.
• Attention to detail in a fast-paced environment.

Responsibilities

• Assign duties and schedule shifts for Guest Service Representatives.
• Oversee front desk operations to meet guest standards.
• Cultivate relationships with staff and departments for effective communication.

Skills

Organizational skills

Analytical skills

Listening skills

Time management

Multi-tasking

Education

Bachelor’s Degree

Tools

Microsoft Office

Reservation management systems

Job description

If you are passionate about helping people and looking for a company that supports career advancement, we may have the perfect opportunity for you!

Prominence Hospitality is now hiring anFront Office Manager!

Why You'll Love Prominence:

We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy, Innovative, Thoughtful, Empowering are the hallmarks of our company’s culture.

Competitive pay & incentives

• Training and development programs and opportunities for career growth.
• Paid Time Off, Work/Life balance and Employee Discounts - friends and family enjoy too!!

What you will do as our next Front Office Manager

• Be a Leaderas you assign duties and schedule all shifts to Guest Service Representatives. Observes performances to ensure adherence to hotel properties and establish operating procedures.
• Put our best foot forward as you oversee front desk duties, making sure to treat our guests in accordance with Prominence standards.
• Showcase your organizational and leadership skills as you cultivate strong working relationships and communications with hotel staff, executive staff and other departments to ensure maximum operating effectiveness and fulfillment of special event/guest needs
• Be a team player as we work hard and have lots of fun!

All while in a safe and inclusive environment that’s been ranked among the best workplaces.

What you need to be successful as a Front Office Manager

• Strong organizational and analytical skills with the ability to multi-task in a fast-paced environment.
• Possess a positive upbeat attitude and be an effective listener, prepared to understand and solve issues quickly both face-to-face and on the phone.
• Working knowledge of Microsoft Office and reservation management systems is a plus.
• Bachelor’s Degree, 4 years related experience and/or training; or equivalent combination of education and experience preferred. Brand experience preferred.
• Attention to detail, multitasking, and time management skills.

So, if you think that YOU are the right fit for US, let’s connect.

Source: Prominence Hospitality Group