Front Office Manager

Hospitality Ventures Management Group; Louisville (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality management group seeks a dedicated Front Office Manager who loves working with people. In this role, you will oversee front office operations, ensuring a welcoming atmosphere for guests while maximizing hotel revenue. With a focus on team leadership, you will manage staff schedules, conduct inspections, and maintain high service standards. The ideal candidate will have a Bachelor's degree and relevant experience, along with strong communication and customer service skills. Join a company that values its associates and offers numerous benefits.

Benefits

Opportunities for career advancement

Flexible full-time and part-time schedules

Up to 40% earned wages paid BEFORE payday

Paid Time Off (PTO) and Paid Holidays

Full Healthcare Benefits

401k Retirement Plan with a guaranteed 4% match

Hotel and Food & Beverage Discounts

Qualifications

• 1-2 years of related experience and/or training required.

Responsibilities

• Manage day-to-day operations of front office staff.
• Conduct routine inspections to ensure a welcoming environment.
• Assist in managing hotel revenue generation.

Skills

Communication

Customer Service

Education

Bachelor's degree

Job description

Who this job will appeal to

A Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!

What you will be doing

In this role, you will manage the day-to-day operations of the front office staff; schedule, plan, develop, and communicate departmental strategies and goals. You will be responsible for scheduling and conducting routine inspections of the front office and public areas to ensure these areas reflect a welcoming environment for our guests. Additionally, you will assist in managing hotel revenue generation and maximization through full use of company systems, processes, and standards. Serve as the manager on duty as required by hotel leadership. Other duties may be assigned as needed.

Requirements

Requirements include basic reading, writing, and math skills. May be required to work nights, weekends, and/or holidays. This job requires the ability to perform the following: regularly talk, hear, and interact with guests; frequently stand and use hands to handle or feel objects, tools, or controls; occasionally walk, sit, and reach with hands and arms; frequently lift and/or move up to 10 pounds, and stand for long periods.

Education & Experience

Bachelor's degree from a four-year college or university; or an equivalent combination of education and experience. One to two years of related experience and/or training.

Our Associates Love

• Opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (medical, dental, and vision coverage)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food & Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Source: Hospitality Ventures Management Group