Front Office Lead: Medical Scheduling & Billing

Mountain Area Health Education Center; Cullowhee, Northern (NC, KY); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Mountain Area Health Education Center in Asheville, NC is seeking a Front Office Supervisor to oversee daily front desk operations, staffing, check-in/out, scheduling, and billing support in the Western Region clinics. The role requires experience in medical office environments, supervisory skills, and familiarity with patient billing.

Typical hours are Monday through Friday with occasional after-hours coverage; MAHEC offers a comprehensive Total Rewards package and opportunities to grow within

Qualifications

• Previous experience in a medical office/clinical environment is required.
• Supervisory experience is preferred.
• Experience with patient billing/insurance is preferred.

Responsibilities

• Leads front office functions and improves efficiency and workflow.
• Coordinates front desk operations and staff workflows.
• Oversees orientation for new staff, residents, and students to scheduling and billing.
• Coordinates cross-training and maintains a plan to maximize staff efficiency.
• Sets standards for excellent customer service and monitors payment batches.

Skills

MS Office

Spanish

Education

Associate degree or equivalent

Job description

Mountain Area Health Education Center in Asheville, NC is seeking a Front Office Supervisor to oversee daily front desk operations, staffing, check-in/out, scheduling, and billing support in the Western Region clinics. The role requires experience in medical office environments, supervisory skills, and familiarity with patient billing.

Typical hours are Monday through Friday with occasional after-hours coverage; MAHEC offers a comprehensive Total Rewards package and opportunities to grow within