Front Office Lead & Guest Experience Coordinator

Restorative Massages & Wellness, LLC; Norwood (MA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

1 free massage per month

Employee discount at our retail store

Job summary

Restorative Massages & Wellness, LLC in Norwood, MA is seeking an experienced Receptionist to run the front desk and lead the reception team with a calm, professional presence.

The role focuses on delivering top-notch customer service, coordinating schedules, and supporting daily operations in a fast-paced, spa-friendly environment. You will help ensure smooth front-office processes and a welcoming experience for every guest.

Responsibilities

• Oversee the daily operations of the front office and manage the reception team.
• Ensure the front office runs smoothly and delivers a top-notch customer service experience.
• Support guest needs and contribute to a welcoming, efficient spa environment.

Job description

Restorative Massages & Wellness, LLC in Norwood, MA is seeking an experienced Receptionist to run the front desk and lead the reception team with a calm, professional presence.

The role focuses on delivering top-notch customer service, coordinating schedules, and supporting daily operations in a fast-paced, spa-friendly environment. You will help ensure smooth front-office processes and a welcoming experience for every guest.