Front Office- Insurance Coordinator (Bilingual)

Cdpcareers; Burleson (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA)

Vision

Dental

Disability insurance

Life Insurance

Paid Time Off

Holiday Pay

Career Growth Opportunities

Online learning courses

Paid training

Employee discounts

Job summary

Community Dental Partners is seeking a Front Office Assistant - Insurance Coordinator in Burleson, TX. The role focuses on greeting patients, verifying insurance, and supporting staff to ensure a smooth patient experience.

The position requires high school diploma or equivalent, strong communication, and multitasking abilities. It includes a comprehensive benefits package and opportunities for growth within the clinic.

Qualifications

• High School diploma or equivalent is required.
• Strong customer service and communication skills.
• Ability to multitask and manage priorities.
• Dependable team player with attention to detail.

Responsibilities

• Greet patients at arrival and verify insurance information.
• Process paperwork, verify accuracy, and update the system.
• Answer phone questions about appointments, policies, and insurance.
• Verify insurance coverage and frequencies as needed.
• Manage scheduling and confirm appointments, with reminders.
• Maintain front office area and assist as needed.

Skills

Customer service

Multitasking

Phone etiquette

Data entry

Written and verbal communication

Team player

Education

High School diploma or equivalent

Job description

FRONT OFFICE ASSISTANT - INSURANCE COORDINATOR Location: Family Smiles Burleson Schedule: Monday-Friday Salary: $15-17/hr (based on experience)!

Reports to: Practice Manager
Key Partnership: Clinical, Billing, and Operations
Department: Operations
Classification: Non-Exempt

BENEFITS & PERKS:

• 401(k)
• Health (PPO/HSA), Vision, Dental,
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
• Employee, Spouse, and Child Life Insurance Options
• Accident Insurance

POSITION OVERVIEW:

Community Dental Partners is looking for someone who loves being around people. The Insurance Processor is someone that has the opportunity to bring a smile to the patient(s), to be able to give them a wonderful patient experience. The Insurance Processor is primarily responsible for insurance verification. The Insurance processor is able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you!

ESSENTIAL DUTIES:

• Greet patients upon arrival
• Receive paperwork and insurance information from the Greeter, is responsible for a secondary check for accuracy before scanning in the system.
• Change and update patient(s) status in the computer according to establishes guidelines
• Handle routine questions over the phone concerning appointments, policies, insurance, and treatments. Update the notes in the system to reflect any changes made
• Verifying insurance and frequencies when needed.
• Review the schedule in advance to ensure appointments and patients are due before confirming them.
• Confirm patients the day before and the day of the appointment. Can reappoint examination appointments, refers other appointments to the proper person for reappointment if necessary
• Back up the Greeter when they are not at the station or are performing a trust walk.
• Clean/maintain front office area/lobby
• Perform other duties as assigned

REQUIREMENTS:

• Education: High School graduate or equivalent
• Written and verbal communication skills
• Customer service is a plus
• Multitasking and prioritizing
• Dependability
• Team player

KEY SKILLS & ABILITIES, CHARACTERISTICS OF A GOOD FIT:

• Ability to work with minimal supervision, self-starter, and demonstrates initiative
• Flexible and innovative; highly adaptable to the dynamic business environment
• High engagement; supportive of leadership and role model for company values and guiding behaviors
• Strong demonstration of task completion and dedication to detail
• Team Player and great interpersonal skills
• Prompt and timely with work schedule
• Amazing customer service skills, great at building relationships with new people
• Knowledge of computer software applications
• Organizing and prioritizing workloads
• Effective oral and written communication skills
• Great at building relationships with new people
• Great interpersonal skills

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affraticive Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Internal ID: CDP100