Front Office Host — Guest Experience Lead

Hyatt Taleo; Encinitas (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

401K with match

Complimentary parking

25% off in-house F&B

12 Complimentary Room Nights

Friends and Family rates

Hyatt discounts

Paid Time Off

Colleague events

Job summary

Alila Marea Beach Resort in Encinitas is seeking a Front Office Host for a full-time position. You will welcome guests, assist with check-in/out, and communicate hotel services and promotions, contributing to an exceptional guest experience.

The role requires standing for extended periods, strong communication skills, and open availability including weekends and holidays. Benefits and growth opportunities are available at Hyatt properties.

Qualifications

• A genuine desire to assist guests in a fast-paced setting.
• Excellent verbal and written communication abilities.
• Ability to stand for long periods.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet and register guests, communicating hotel services and promotions.
• Provide exceptional guest service to create a positive experience.
• Process payments and handle transactions accurately.
• Respond to guest inquiries and assist with requests to enhance their stay.

Skills

Guest service

Communication skills

Endurance standing

Open availability

Job description

Alila Marea Beach Resort in Encinitas is seeking a Front Office Host for a full-time position. You will welcome guests, assist with check-in/out, and communicate hotel services and promotions, contributing to an exceptional guest experience.

The role requires standing for extended periods, strong communication skills, and open availability including weekends and holidays. Benefits and growth opportunities are available at Hyatt properties.