Overnight Bell Attendant | Full Time

Hyatt Regency; Salt Lake City (UT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Discounted room nights

8 Paid Float Days upon hire

Colleague meals on shift

Health, Dental, Vision Insurance – 30+

401K with company match

Educational assistance up to $1,000/yr

Global Hyatt opportunities

Job summary

Hyatt Regency Salt Lake City is seeking a Bell Attendant to deliver exceptional guest service in a fast-paced, luxury hotel environment. You will welcome guests, assist with luggage, provide local recommendations, and ensure a seamless arrival and departure experience for guests staying in downtown Salt Lake City.

The role emphasizes visible, engaging service in the lobby, coordination with Front Office and Valet, and collaboration with hotel teams to maintain high standards.

Qualifications

• Refined verbal communication skills.
• Ability to communicate effectively in a fast-paced environment.
• Experience and understanding of bell stand service.
• Flexibility to work various shifts including overnight, afternoons, weekends and holidays.

Responsibilities

• Welcome guests in the lobby and provide exemplary service.
• Assist with luggage to and from guest rooms and unloading of luggage.
• Assist with luggage storage, package handling and delivery.
• Provide amenity delivery and setup for guests.
• Offer restaurant and transportation recommendations.

Skills

Verbal communication

Fast-paced environment

Guest interaction

Bell stand service

Flexibility schedule

Job description

Organization- Hyatt Regency Salt Lake City

Summary

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City. At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 4:30 PM at our beautiful hotel: Hyatt Regency Salt Lake City 170 S W Temple Salt Lake City, UT 84101.

Why Hyatt Regency Salt Lake City?

Benefits and perks include but are not limited to:

• Discounted & Complimentary hotel room nights
• Receive up to 8 Paid Float Days upon hire! *Dependent on hire date
• Enjoy complimentary meals in our colleague Cafe for every shift worked
• Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days!
• 401K retirement savings plan and company match
• Up to $1,000 in educational assistance per year
• Opportunities to work and visit Hyatt Hotels and Resorts around the world

A Bell Attendant’s role is to provide the best service, by ensuring guests are comfortable with accommodations and are familiar with room offerings and features. This role must uphold the highest level of guest service, and maintain constant communication with the Front Office and Valet to ensure guests are escorted, and their luggage and personal items are transported to and from the guest rooms efficiently. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. The Bell Attendant is an ambassador in our lobby, providing thoughtful service and welcoming experience for our guests.

Job Functions May Include:

• Welcoming guests and providing exemplary service in lobby
• Offering assistance and delivery of luggage to and from guest room
• Unloading of luggage into and out of vehicle
• Assisting with luggage storage, package handling and delivery
• Amenity delivery and set up
• Assisting with restaurant and transportation recommendations
• Providing guest services upon request.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Must be 18 years of age or older.
• Refined verbal communication skills.
• Ability to effectively communicate in a fast-paced environment is required.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Experience and a thorough understanding of bell stand service.
• Must be able to work a flexible schedule; including overnight and afternoon shifts with weekend and holiday availability.
• Hotel experience preferred.