Front Office Host: Create Memorable Guest Experiences

Hyatt Hotels Corporation; San Antonio (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health benefits after 30 days

401k retirement savings

Discounted Hyatt hotel rooms

Paid time off

Tuition reimbursement

Complimentary meals

Discounted parking or bus pass

Job summary

Hyatt Regency San Antonio is seeking a Front Office Associate to handle guest registration, communicate hotel services and promotions, and contribute to a positive guest experience. You will be the face of Hyatt at check-in and help guests with inquiries while supporting smooth front desk operations.

The position requires strong customer service, excellent communication, and the ability to multitask in a fast-paced environment. A flexible schedule including weekends and holidays is expected.

Qualifications

• Experience in guest service or front desk roles is preferred.
• Strong verbal and written communication abilities.
• Ability to manage multiple tasks in a fast paced, guest-facing environment.

Responsibilities

• Greet and register guests at the front desk.
• Explain hotel services, promotions and local information to guests.
• Process payments and handle guest inquiries with professionalism.
• Maintain a welcoming and efficient lobby presence.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Flexible scheduling

Stand for long periods

Job description

Hyatt Regency San Antonio is seeking a Front Office Associate to handle guest registration, communicate hotel services and promotions, and contribute to a positive guest experience. You will be the face of Hyatt at check-in and help guests with inquiries while supporting smooth front desk operations.

The position requires strong customer service, excellent communication, and the ability to multitask in a fast-paced environment. A flexible schedule including weekends and holidays is expected.