Hotel Front Office Host

Hyatt Hotels Corporation; San Antonio (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health benefits after 30 days

401k retirement savings

Discounted Hyatt hotel rooms

Paid time off

Tuition reimbursement

Complimentary meals

Discounted parking or bus pass

Job summary

Hyatt Regency San Antonio is seeking a Front Office Associate to handle guest registration, communicate hotel services and promotions, and contribute to a positive guest experience. You will be the face of Hyatt at check-in and help guests with inquiries while supporting smooth front desk operations.

The position requires strong customer service, excellent communication, and the ability to multitask in a fast-paced environment. A flexible schedule including weekends and holidays is expected.

Qualifications

• Experience in guest service or front desk roles is preferred.
• Strong verbal and written communication abilities.
• Ability to manage multiple tasks in a fast paced, guest-facing environment.

Responsibilities

• Greet and register guests at the front desk.
• Explain hotel services, promotions and local information to guests.
• Process payments and handle guest inquiries with professionalism.
• Maintain a welcoming and efficient lobby presence.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Flexible scheduling

Stand for long periods

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hyatt Regency San Antonio is seeking a Front Office associate who is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Be customer service driven.
• A flexible schedule with open availability to work afternoons and evenings, on any day including weekends and holidays.
• Strong multi-tasking and computer skills.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Eligible for Health Benefits after 30 days of employment
• 401k Retirement Savings Plans
• Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
• Paid Time Off
• Tuition Reimbursement
• Complimentary meals in the Employee Cafeteria
• Discount parking or a Free VIA Bus Pass

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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