Front Office Host

Hyatt Hotels Corporation; San Diego (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental and Vision for you and

Vacation, Holiday Pay, and Sick Leave

Paid Family Bonding Time & Adoption

12 complimentary hotel room nights

Discounted room rates for colleagues

401K with employer match after 1 year

Flexible Spending Account (FSA)

Tuition Reimbursement

Complimentary Employee Meals

Job summary

Hyatt Regency La Jolla is seeking a Front Office Host to deliver exceptional guest experiences at the registration desk. The role requires friendly, professional interactions, handling check-ins, promoting services, and responding to guest inquiries with accuracy and courtesy.

Candidates must have open availability including evenings, weekends, and holidays. The hourly rate is $25.00/hr, and sponsorship is not available for this position.

Qualifications

• Strong customer-facing experience in hospitality or similar environment.
• Excellent verbal and written communication skills.
• Able to stand for long periods and work flexible shifts.

Responsibilities

• Handle guest registration and check-in/out processes.
• Promote hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Act as the face of Hyatt and deliver authentic guest experiences.

Skills

Customer service

Communication

Flexibility

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest . Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation, Authenticity. Innovation, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by the team's spirit and camaraderie given to one another. Service-Orientation, Hyatt is customer focused by providing authentic hospitality in every way every time. Authenticity, we encourage all colleagues to bring their authentic selves to work each day, which is at the core of our purpose, to care for people, so that they can be their best. Join a family that values respect, integrity, wellbeing, and empathy. Make a difference in the lives of those around you.Lovewhere you work!

What are the additional benefits to working at the Hyatt Regency La Jolla

• Medical, Dental and Vision for you and your dependents
• Vacation, Holiday Pay, and Sick Leave
• Paid Family Bonding Time & Adoption Assistance
• 12 complimentary hotel room nights at Hyatt properties worldwide
• Unlimited Colleague and Friends & Family discounted room rates at Hyatt properties worldwide
• 401K retirement savings plan (eligible for employer match after 1 year of service)
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Complimentary Employee Meals
• Unlimited growth potential
• And so much more!

About the Role – Front Office Host

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a Front Desk Host or you have interest in learning more about this opportunity, we’d love to hear from you!

Due to the nature of this role, candidates must have open availability including evenings, weekends, and holidays.

Wage Information:

The hourly rate for this position is $25.00/hr. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay.

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience preferred.

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