Front Office Host

Hyatt Hotels; San Diego (CA); On-site; Full time

Job summary

Join a prestigious AAA 4-Diamond hotel in San Diego as a Front Office Host. This role is pivotal in enhancing guest experiences through effective communication and service. Enjoy a dynamic work environment with flexible shifts and competitive benefits.

Benefits

Paid holidays

Vacation and sick leave

Medical health care after 30 days of full-time employment

Paid Family Bonding Time

Adoption Assistance

Discounted and complimentary rooms

Free colleague meals during shifts

Complimentary parking

Qualifications

• Prior customer service or Front Office experience in a hotel setting preferred.
• Full flexible availability is required including evenings, holidays and weekends.

Responsibilities

• Responsible for guest registration process and communication of hotel services.
• Process forms of payment and respond to guest inquiries.

Skills

Customer Service

Communication

Job description

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent. The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. Prior customer service or Front Office experience in a hotel setting is preferred. MUST HAVE FULL FLEXIBLE AVAILABILITY. WAGE The hourly rate for this position is $27.00/hr. AVAILABILTY: Shift times can range between Morning, Mid-day and Evening; no overnights required. BENEFITS Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Prior customer service preferred.
• Prior hotel experience in an upscale or luxury setting preferred.
• Full flexible availability is required including evenings, holidays and weekends.