Front Office Host

Grand Hyatt; San Diego (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hotel in San Diego as a Front Office Host, where you'll enhance guest experiences through exceptional service. This role involves guest registration and communication of hotel services, requiring excellent customer service skills and flexible availability. Enjoy a dynamic work environment with various benefits, including medical healthcare and discounted stays at Hyatt locations worldwide.

Benefits

Paid holidays

Vacation and sick leave

Medical healthcare after 30 days

Paid Family Bonding Time

Adoption Assistance

Discounted rooms at Hyatt

Free colleague meals

Complimentary parking

Qualifications

• Prior customer service experience preferred.
• Full flexible availability required.

Responsibilities

• Responsible for guest registration process.
• Communicates hotel services and promotions.
• Processes forms of payment and responds to inquiries.

Skills

Customer Service

Communication

Job description

Join to apply for the Front Office Host role at Grand Hyatt

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role offers the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. Prior customer service or Front Office experience in a hotel setting is preferred. MUST HAVE FULL FLEXIBLE AVAILABILITY.

WAGE: The hourly rate for this position is $27.00/hr.

AVAILABILITY: Shift times can range between Morning, Mid-day, and Evening; no overnights required.

Benefits: Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt offers benefits including paid holidays, vacation and sick leave, medical healthcare after 30 days of full-time employment, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations worldwide, free colleague meals during shifts, complimentary parking, and more!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Prior customer service experience preferred.
• Prior hotel experience in an upscale or luxury setting preferred.
• Full flexible availability, including evenings, holidays, and weekends, is required.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Hospitality