Front Office Host

Hyatt Hotels Corporation; San Diego (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front Office Host to join their dynamic team in San Diego. This role is vital in creating memorable guest experiences through exceptional service and communication. With a focus on guest registration and inquiries, the position demands a true passion for hospitality and flexibility to meet the needs of guests at all times. The iconic Manchester Grand Hyatt offers a vibrant work environment where your contributions will be valued and rewarded. If you thrive in a fast-paced setting and are eager to make a difference, this opportunity is perfect for you.

Benefits

Paid Holidays

Vacation and Sick Leave

Medical Health Care

Paid Family Bonding Time

Adoption Assistance

Discounted Rooms

Free Colleague Meals

Complimentary Parking

Qualifications

• Desire to satisfy needs in a fast-paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Responsible for guest registration and communication of hotel services.
• Process payments and respond to guest inquiries.

Skills

Customer Service

Communication Skills

Flexibility

Job description

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Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.

Position Overview

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role provides an opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. Prior customer service or Front Office experience in a hotel setting is preferred. MUST HAVE FULL FLEXIBLE AVAILABILITY.

Wage

The hourly rate for this position is $27.00/hr.

Availability

Shift times can range between Morning, Mid-day and Evening; no overnights required.

Benefits

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more!

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Prior hotel experience in an upscale or luxury setting preferred.
• Full flexible availability is required including evenings, holidays and weekends.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity