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Host

C. Baldwin Hotel

San Diego (CA)

On-site

USD 10,000 - 60,000

Part time

2 days ago
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Job summary

A leading hotel in La Jolla, California is seeking a Host to ensure excellent customer service in a vibrant restaurant environment. The role involves greeting guests, managing seating, processing payments, and maintaining restaurant cleanliness. Ideal candidates will have a high school diploma and prior experience in customer service and cash handling. Join a team that values creativity and collaboration while enjoying great employee benefits.

Benefits

401(k) program with employer matching
Employee Assistance Program
Discounts on Hotels and Restaurants
Employee Referral Bonus Program

Qualifications

  • Previous experience of 3 months in cash handling and customer service.
  • Must communicate verbally and in writing in English.

Responsibilities

  • Greets arriving customers and escorts them to assigned tables.
  • Processes payments accurately and maintains a clean restaurant.

Skills

Customer Service
Mathematical Aptitude

Education

High School diploma or equivalent

Job description

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Job Information

Sage Hospitality Group Host La Jolla, California

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Why us?

At Hotel La Jolla we believe in creating unforgettable experiences—not just for our guests, but for our team members as well. Nestled in the heart of La Jolla, California , Hotel La Jolla offers a unique blend of coastal luxury and boutique charm , providing an inspiring workplace where hospitality meets innovation . With breathtaking ocean views, a vibrant atmosphere, and a commitment to exceptional service , we cultivate an environment where creativity, passion, and collaboration thrive.

Job Overview

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

Responsibilities

  • Meets arriving customers as they enter restaurant with cordial greeting.
  • Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
  • Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
  • Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
  • Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
  • Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
  • Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
  • Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
  • Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
  • Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
  • Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
  • Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
  • Checks the proper set-up of tables and seating prior to opening.
  • Immediately reports in writing any maintenance or housekeeping discrepancies to management.
  • Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

  • Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
  • Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.
  • Must be able to lift and carry trays and bus tubs weighing up to 10lbs.
  • Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
  • Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

Benefits

  • Eligible to participate in the Company’s 401(k) program with employer matching
  • Employee Assistance Program
  • Great discounts on Hotels, Restaurants, and much more.
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

ID: 2025-27487

Position Type: Regular Part-Time

Property : Hotel La Jolla

Outlet: Restaurant

Category: Restaurant Operations

Min: USD $18.54/Hr.

Address : 7955 La Jolla Shores Dr

City : La Jolla

State : California

EOE Protected Veterans/Disability

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Design, Art/Creative, and Information Technology
  • Industries
    Hospitality

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