Front Office Host

Thompson Hotels; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Thompson Hotels is looking for a Front Office Host in Atlanta, GA. This entry-level role involves guest registration, communication of hotel services, and ensuring a positive guest experience. Flexible schedules and various benefits are offered.

Benefits

Flexible Schedules

Complimentary + Discounted Hyatt room nights

Robust Paid Time Off Policy

Health, Dental, Vision, + Life Insurance

401(k) with Company Match

Employee Stock Purchase Plan (ESPP)

Family Bonding Time

Adoption Assistance

Opportunity to grow with a global company

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.

Responsibilities

• Responsible for guest registration process and communication of hotel services.
• Process payments and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Communication

Customer Service

Positive Attitude

Job description

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Summary

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life.

Organization - Thompson Atlanta Buckhead

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role offers opportunities for casual conversation and has a direct impact on the guest experience. Other duties may include processing payments and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Associate. If you have experience at other hotels as a front desk clerk or an interest in hotel clerk jobs, we'd love to hear from you!

Benefits

• Flexible Schedules
• Complimentary (after 1 year of service) + Discounted Hyatt room nights (immediately)
• Robust Paid Time Off Policy – earned after 90 days
• Health, Dental, Vision, + Life Insurance – after 30 days
• 401(k) with Company Match – after 90 days
• Employee Stock Purchase Plan (ESPP)
• Family Bonding Time
• Adoption Assistance
• Opportunity to grow with a global company of over 1,000 hotels!

Qualifications

• A desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Positive attitude and willingness to learn.
• No previous Front Office experience required.
• Willing to work weekends and holidays.

Use your hotel experience to make a difference at Hyatt. For immediate consideration, click Apply Now and complete an application on the Hyatt Careers Site!

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology
• Industry: Hospitality

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