Front Office & Guest Services Lead

Fred Astaire Dance Studio; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Job summary

Fred Astaire Dance Studio, based in Scottsdale, Arizona, is hiring a Customer Support Representative. This role is vital for engaging with clients, managing inquiries, and organizing studio information effectively. Ideal candidates will possess strong customer service skills and be proficient in MS Office. The studio offers benefits including 401(k), health insurance, and paid time off. Join a leader in ballroom dance instruction and help enrich lives through dance.

Responsibilities

• Greet students and answer questions about their accounts and studio activities.
• Help keep information organized to support management and team members.
• Build rapport with potential new clients by sharing how dance can improve their lives.

Skills

Outstanding customer service skills

High level verbal and written communication skills

Exemplary planning and time management skills

Excellent knowledge of MS Office

Responsive, flexible, and accountable

Outcome focused

Ability to prioritize daily workload

Exceptional follow-through

Job description

Fred Astaire Dance Studio, based in Scottsdale, Arizona, is hiring a Customer Support Representative. This role is vital for engaging with clients, managing inquiries, and organizing studio information effectively. Ideal candidates will possess strong customer service skills and be proficient in MS Office. The studio offers benefits including 401(k), health insurance, and paid time off. Join a leader in ballroom dance instruction and help enrich lives through dance.