Front Office Coordinator - Weslaco

XCELL ORTHOPAEDICS INSTITUTE OF SPORTS PERFORMANCE LLC; McAllen (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Xcell Orthopaedics Institute of Sports Performance LLC in McAllen, TX, seeks a friendly front desk associate to greet patients, answer phones, schedule appointments, and process payments in a fast-paced clinic.

The role emphasizes professional appearance, patient service, and accurate coordination with therapists to confirm sessions and admissions; relocation to nearby cities may be considered as the practice expands.

Qualifications

• Experience in front-desk/administrative roles preferred.
• Ability to greet patients and manage a multi-phone line efficiently.
• Accurate scheduling and payment processing in a busy clinical setting.

Responsibilities

• Greet patients and manage reception area.
• Answer phones and route calls.
• Schedule and confirm appointments and treatment sessions.
• Process payments and maintain accurate records.
• Maintain a professional appearance and demeanor.

Skills

Customer service

Phone handling

Scheduling appointments

Face-to-face interaction

Cash handling

Job description

Nature of the job:

As part of our patient services division, you must be able to adapt to a fast-paced environment. You will be in charge of greeting patients, efficiently answering phones, effectively scheduling appointments, dealing face to face with patients, confirming patient treatment sessions, receiving payments. Professional appearance is a must.

Who we are:

Xcell Orthopaedics Physical Therapy is an outpatient orthopedic physical therapy center. We help treat patients with any and all musculoskeletal dysfunctions and pain and patients range in age from 4 to 99 yrs old. Additionally, we have small population of neurological patients and a niche program for vestibular rehab.

What we do:

We perform outpatient orthopedic physical therapy services which consists of aquatic physical therapy, fall prevention/balance center, and an orthopedic rehab center.

Where are we going:

We are planning multiple expansion projects into surrounding cities of the RGV. Our goal is to provide our patients with a unique experience for their physical therapy needs and education on preventative care to improve and maintain patient health. Currently we have locations in McAllen, Mission, Weslaco & Rio Grande City if you are willing to relocate or commute.

Why you should consider joining our team:

We are patient care and customer service focused, we believe the staff are our greatest assets and keys to our successes, we offer benefits, everyone works very hard and loves to accomplish set goals, career advancement and growth opportunities available. Please visit our website: www.XOPT1.com