Patient Care Coordinator MA - Vascular Surgery - FT

Jackson Hospital; Montgomery (AL); On-site; USD 21,000 - 26,000; Full time

Job summary

Jackson Hospital in Montgomery, AL seeks a Patient Care Coordinator MA for the Vascular Surgery clinic. The role includes nursing support, labs, injections, injections, and coordinating patient flow with physicians and staff. Requires CMA or MA training, strong communication, and experience in a physician’s office.

Candidates must handle EKG, X-ray, venipuncture, and bureaucracy with accuracy while maintaining patient comfort and clinic efficiency.

Qualifications

• High School Diploma or Equivalent; CMA preferred.
• Experience in a physician’s office.
• Certified Medical Assistant preferred.
• Experience with multi-line telephones, fax, computers, and office equipment.
• Excellent verbal and written communication; strong customer relations.
• Familiar with CPT/ICD coding, EMR and practice management software.
• X-ray, venipuncture, EKG and CLIA-waived tests knowledge.
• Ability to sit for long periods; good hearing and communication skills.

Responsibilities

• Escort patients to exam rooms and collect vital signs.
• Draw blood and perform EKGs and X-rays as ordered.
• Administer injections and prepare patients for examinations.
• Assist with minor procedures and manage medication records.
• Maintain accurate documentation in EMR and ensure continuity of care.
• Handle front office duties and screen calls not requiring physician.
• Support physicians and clinic staff with timely patient communication.

Skills

Verbal communication

Written communication

Customer service

Telephone etiquette

Attention to detail

Education

High School Diploma or equivalent

Certified Medical Assistant (CMA)

Tools

Electronic medical record (EMR) system

Practice management software

Billing and coding reference materials

X-ray equipment handling

EKG and lab equipment

Job description

Patient Care Coordinator MA - Vascular Surgery - FT

#6490

Montgomery, Alabama, United States

Job Requirements

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.

Job Description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patients needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.