Front Office Coordinator - Prattville Clinic

jacksonhospital; Montgomery (AL); On-site; USD 35,000 - 48,000; Full time

Job summary

Jackson Hospital seeks a Medical Assistant / Patient Care Coordinator to support physicians in patient care, vital signs collection, and front-office tasks. You will assist with injections, blood draws, EKGs, and minor procedures, while maintaining clear communication with the care team and ensuring proper documentation in the EMR.

The role requires a high school diploma or equivalent and a Medical Assistant certification; prior clinic experience is preferred.

Qualifications

• High School Diploma or Equivalent.
• Certification from accredited Medical Assistant program preferred.
• Experience in a physician’s office preferred.
• Experience with multi-line telephones, billing and coding reference materials, and EMR software.

Responsibilities

• Take vital signs and assist with examinations.
• Draw blood (venipuncture) for lab procedures and perform EKGs/x-rays as ordered.
• Prepare patients for exams and assist physician with minor procedures.
• Maintain equipment and exam room readiness; document medications and patient education.

Skills

Vital signs

Venipuncture

EKG

X-ray

Communication

Education

High School Diploma or Equivalent

Medical Assistant Certification

Tools

Electronic Medical Record (EMR)

Billing/Coding References

Job description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well-stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.