Patient Care Coordinator-OBGYN

Jackson Hospital; Montgomery (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Jackson Hospital is seeking a Patient Care Coordinator - MA to support medical plans of care through routine nursing functions and diagnostic procedures. You will escort patients, collect vital signs, draw blood, perform EKGs and X-rays as ordered, administer injections, and assist with minor surgery and exams.

You will maintain clear communication with physicians, nurses, and office staff; document in EMR to Meaningful Use standards; handle referrals, prior authorizations, and front-office

Qualifications

• High School Diploma or equivalent and MA program certification preferred.
• Excellent verbal and written communication required.
• Experience with EMR and practice management software.
• CPT/ICD coding, laboratory and radiology procedures familiarity.

Responsibilities

• Support medical plans of care with routine nursing and diagnostic tasks.
• Escort patients to exam rooms and collect vital signs.
• Draw blood, perform EKGs and X-rays as ordered; administer injections.
• Assist with minor surgery and examinations; handle front office duties when needed.
• Document all care in EMR and ensure continuity of care with referrals and authorizations.
• Screen calls, relay physician instructions, and contact patients with advice.
• Maintain clean, stocked exam rooms and ready-to-use equipment.

Skills

Verbal communication

Written communication

Telephone etiquette

Customer relations

CPT/ICD coding

EMR software

Practice management software

Venipuncture

EKG

X-ray

Education

High School Diploma or Equivalent

Certification from accredited Medical Assistant program

Tools

EMR software

Practice management software

Billing systems

Laboratory equipment

X-ray equipment

EKG equipment

CLIA waived tests

Job description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well-stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

Qualifications

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled