Front Office Coordinator - Part Time

Mcleod Centers for Wellbeing; Gastonia (NC); Vor Ort; USD 23.000 - 25.000; Teilzeit

Benefits dieser Stelle

401(k) match

Paid time off

Bereavement leave

Jury duty leave

PSLF eligibility

Continuing education

Zusammenfassung

McLeod Centers for Wellbeing is hiring a Part-Time Front Office Coordinator for our Gastonia OTP in Gastonia, NC. This on-site role requires occasional travel to other McLeod Opioid Treatment Program clinics as necessary.

Responsibilities include greeting visitors, managing sign-in, answering calls, maintaining records, scheduling appointments, and assisting with patient payments. A High School diploma or GED is required, healthcare experience preferred, with HIPAA awareness.

Qualifikationen

• Minimum of a High School diploma or GED equivalent.
• Prior office administration experience, healthcare setting preferred with strong attention to patient confidentiality/HIPAA.

Aufgaben

• Greet and assist visitors in a professional and courteous manner.
• Sign in guests, complete confidentiality agreements, issue visitor badges.
• Answer incoming calls and redirect as needed.
• Prepare and maintain patient records.
• Manage appointment scheduling and calendars.
• Direct patients to the appropriate clinician for services.
• Facilitate patient fee payments and balance cash drawer daily.
• Verify Medicaid eligibility as needed.
• Handle mail and packages; data entry, filing, scanning, copy tasks.
• Order inventory and coordinate with departments for smooth workflow.

Kenntnisse

Customer service

HIPAA compliance

Ausbildung

High School diploma or GED

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Gastonia OTP Part Time Gastonia, NC, US

Salary Range: $17.00 To $18.00 Hourly

At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!

McLeod Centers for Wellbeing is seeking a Part-Time Front Office Coordinator to join our GastoniaOpioid Treatment Program (OTP) in Gastonia, NC. This is an on-site role that will require travel to other McLeod Opioid Treatment Program clinics as necessary.

How will you help us achieve our mission? You will:

• Greet and assist visitors in a professional and courteous manner.
• Perform duties such as signing in guests, completing confidentiality agreements, and issuing visitor badges.
• Take incoming calls; answer questions and redirect them, as appropriate.
• Prepare and maintain patient records.
• Manage appointment scheduling and maintain calendars.
• Direct patients to the appropriate clinician for services.
• Facilitate patient fee payments.
• Balance the cash drawer at the end of each day and reconcile any discrepancies.
• Verify Medicaid eligibility, as needed.
• Handle incoming and outgoing mail and packages.
• Assist with administrative tasks such as data entry, filing, scanning, and photocopying.
• Order inventory, as needed.
• Coordinate with other departments to ensure seamless communication and workflow.
• Provide support to other team members, as needed.

What are the qualifications needed for this role? We are looking for a minimum of a High School diploma or GED equivalent. Prior office administration experience, particularly in a healthcare setting with careful attention to patient confidentiality/HIPAA, is strongly preferred.

What we offer you as an employee :

• Benefits: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment and a free Employee Assistance Program
• Generous Leave Policies: Enjoy paid time off and additional benefits such as bereavement and jury duty.
• Holiday Benefits: Celebrate 9 paid observed holidays.
• PSLF Eligible: As an employee of a non-profit organization, you qualify for Public Student Loan Forgiveness to assist with your student loans.
• Continuous Growth Opportunities: Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines. We also offer top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures.

Bilingual applicants will receive an additional five percent (5%) pay differential, subject to verification of language proficiency.

Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!