Front Office Coordinator, Full-Time

Iredell Memorial Hospital Incorporated; Statesville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Iredell Memorial Hospital Incorporated is seeking a detail-oriented Front Office Coordinator to manage patient registrations, insurance authorizations, and daily office tasks in our outpatient setting. Responsibilities include greeting patients, data entry for registration and billing, scheduling tests, maintaining charts, and ensuring smooth day-to-day operations with strong teamwork and customer service.

Qualifications include high school diploma, 1-3 years medical office experience,

Qualifications

• High school diploma or equivalent.
• 1–3 years of prior medical office experience.
• Coding experience preferred.
• Proficient in Microsoft Outlook, Word, PowerPoint, Excel and web-based databases.
• Excellent communication and customer service skills.
• Problem-solving, resilient, dependable, and team-oriented.
• Physical mobility to lift up to 30 pounds.

Responsibilities

• Handle insurance authorizations for patients and physicians.
• Perform general office duties, data entry, and chart assembly.
• Greet patients and visitors and assist with registration and billing data.
• Schedule ancillary tests and maintain office equipment and supplies.
• Ensure day-to-day operations run smoothly and maintain patient confidentiality.

Skills

Communication

Customer service

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Word

PowerPoint

Excel

Web-based databases

Job description

Description

The Front Office Coordinator performs a variety of duties related to the authorization of insurance for patients of the and their physicians. They also perform a variety of general office duties, use of office equipment, greeting patients and visitors, collecting data for registration and the billing process, entering patient charges, scheduling ancillary tests, assembling patient charts, and filing. May be responsible for entering data into the outcomes database. Will also be responsible for normal maintenance of office equipment and ordering office supplies and some medical supplies as directed. Is accountable for the day to day operations of ensuring the center runs smoothly and effectively. Has full access to patient information.

Shift: M-Thurs 7:00 AM - 4:00 PM, Fri 7:00 AM - 12:00 PM

Requirements

• High school diploma or equivalent.
• 1-3 years of prior medical office experience.
• Coding experience preferred.
• Skilled in the use of computers – Microsoft Outlook, Word, PowerPoint, Excel, as well as web-based database programs and internet.
• Must have excellent communication and customer service skills.
• Must be a problem-solver, resilient, dependable, with an emphasis on teamwork.
• Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time. Must be able to lift and carry up to 30 pounds.