Front Office Coordinator (FOC)

Panther Physical Therapy; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

medical insurance

dental insurance

vision insurance

paid time off

paid parental leave

Job summary

Panther Physical Therapy in the United States is looking for a Front Office Coordinator to ensure exceptional service for patients and manage clerical tasks in the clinic. This role involves coordinating patient journeys, handling insurance verification, and supporting a positive clinic environment. With preferred healthcare experience and proficiency in Microsoft 365, the role offers a comprehensive benefits package, including 401(k) matching, medical, dental, and PTO. Join a team that values its employees and career growth.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft 365 tools such as Outlook, Word, and Excel.
• Prior healthcare experience preferred.

Responsibilities

• Coordinates the patient journey from first contact to discharge.
• Serves as point-of-contact for clinic clerical and administrative needs.
• Provides friendly service to patients/clients and team members.
• Manages patient insurance verification and communicates benefits.
• Communicates with physicians and case managers as needed.
• Facilitates a welcoming clinic environment through event-planning.

Skills

Proficiency with Microsoft 365 tools

Customer service

Healthcare experience

Education

High school diploma or equivalent

Job description

The Front Office Coordinator delivers patients’ first and last impression of their care and provides world-class customer service throughout the physical therapy experience.

We invite you to become part of a growing team led by clinicians — A place where integrity, respect, humility, and honesty define our partnerships.

You’ll be offered a multitude of benefits and incentives to take care of you and your loved ones, with plenty of paid time off for life, vacations, and rest. We pride ourselves on leading the industry in rewarding your exceptional work: personally, professionally, and financially.

Join a team that puts its people first and truly cares about you.

Why Choose an Alliance PT Partner?

• Exceptional benefits package, including 401(k) matching, medical, dental, vision, and PTO
• Physical therapy treatment benefits within the Alliance network
• Paid parental leave for birth or adoption

Job responsibilities

• Coordinates the patient journey from first contact to discharge
• Serves as main point-of-contact for clinic clerical, facility, and administrative needs
• Provides professional and friendly service to all patients/clients and team members
• Manages patient insurance verification and communicates benefits and payment options
• Communicates with physicians, case managers, and other parties on behalf of Physical Therapists when needed
• Facilitates a welcoming and positive clinic work environment through event-planning and cultural moments (such as patient goal achievement celebrations when appropriate, etc.)

Requirements

• High school diploma or equivalent
• Proficiency with Microsoft 365 tools such as Outlook, Word, and Excel
• Prior healthcare experience preferred

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing or sitting in one position for long periods
• Entering data on a computer with mouse and keyboard
• Capable of handling multiple tasks with interruptions

About Alliance Physical Therapy Partners

Alliance Physical Therapy Partners is an organization that supports outpatient physical therapy clinics nationwide. We are comprised of nearly 20 brands of physical therapy clinics that enjoy local autonomy while benefitting from our central services team and network resources.

Opportunities for full-time, part-time, or PRN