Front Office Coordinator - ENT Clinic | Mon-Fri, Benefits

SENTA Partners; Sumter (SC); In loco; USD 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

HSA

FSA

Disability insurance

Paid time off

EAP

Monday-Friday

Descrizione del lavoro

SCENT, an affiliate of SENTA Partners, is seeking a Front Office Coordinator in Sumter to be the first point of contact for patients, visitors and staff. You will manage appointments, collect patient information, and coordinate communication between front office and clinical teams.

This full-time, on-site role requires a high school diploma and medical reception experience is preferred. The position offers a comprehensive benefits package and Monday–Friday hours.

Competenze

• High school diploma or GED required.
• Medical reception experience preferred.
• Knowledge of standard clinic practices, policies and procedures.
• Read, write, and comprehend simple instructions, short correspondence, and memos.
• Effectively present information to customers, clients and peers.
• Ability to work effectively both independently and as part of a team.
• Possess strong organizational skills and the ability to multi-task.
• Knowledge of MS Office and EMR.

Mansioni

• Greet and check-in patients in a friendly and professional manner.
• Manage patient appointment scheduling, including rescheduling and cancellations.
• Answer incoming phone calls, respond to inquiries, and direct calls as needed.
• Collect and verify patient information, including insurance details and demographics.
• Maintain patient records in the practice management system, ensuring accuracy and confidentiality.
• Process patient payments, handle billing inquiries, and provide receipts for transactions.
• Coordinate communication between the front office, clinical staff, and physicians.
• Monitor and maintain the cleanliness and organization of the front office area.
• Assist patients with completing required forms and paperwork.
• Manage office supplies, ensuring availability for front office operations.
• Handle patient concerns or complaints with empathy and elevate issues when necessary.
• Support the administrative needs of the practice, including data entry, filing, and correspondence.
• Adhere to HIPAA regulations and company policies regarding patient information and confidentiality.

Conoscenze

Medical reception experience

Customer service

Organizational skills

Teamwork

Formazione

High school diploma or GED

Strumenti

MS Office

EMR

Descrizione del lavoro

SCENT, an affiliate of SENTA Partners, is seeking a Front Office Coordinator in Sumter to be the first point of contact for patients, visitors and staff. You will manage appointments, collect patient information, and coordinate communication between front office and clinical teams.

This full-time, on-site role requires a high school diploma and medical reception experience is preferred. The position offers a comprehensive benefits package and Monday–Friday hours.