Front Office Coordinator

Talentify; Plainville (MA); On-site; USD 27,000 - 41,000; Full time

Job summary

Sturdy Memorial Hospital seeks a patient registration specialist to support hospital operations in a fast-paced environment. You will register patients, confirm referrals, schedule appointments, and manage invoices and insurance checks daily in Meditech.

Ideal candidates have high school education or an associate in business, strong English communication, and experience with electronic medical records. This role emphasizes accuracy, teamwork, and service excellence.

Qualifications

• Knowledge of third party insurer and HMO guidelines.
• Experience with high-volume EMR environments.
• Strong communication and organizational abilities.

Responsibilities

• Register patients and check in/out in a fast-paced setting.
• Answer phones, schedule appointments, and obtain referrals.
• Enter and abstract charges; verify insurance information daily.
• Coordinate staff scheduling to meet volume and workflow needs.

Skills

Insurance guidelines

Meditech scheduling

Communication skills

Medical office experience

Medical software training

HR/payroll procedures

English proficiency

Computer literacy

Organizational skills

Medical terminology

Education

High school graduate or equivalent

Associates degree in business preferred

Tools

Meditech

Job description

Scheduled Weekly Hours: 40

Monday - Friday (8am - 4:30pm)

Under the direction of the Practice Manager, responsible for implementing standard Hospital policies, educating registrar staff on accurate patient registration procedures, abstracting and charge entries on a daily basis. Coordinate staff scheduling to meet volume and work flow demands. Duties also include: checking patients in and out, answering the telephone, scheduling patients, obtaining incoming referrals, registering patients, verifying insurance information, entering and abstracting charges into the computer.

Required Skills/Qualifications/Training/Experience:

• Knowledge of third party insurer and HMO primary care guidelines
• Familiarity with Meditech scheduling and order entry systems
• Excellent oral and written communication skills required
• Previous medical office work experience in a high volume electronic medical record environment
• Departmental specialized training on medical software and electronic equipment, etc.
• SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.
• Command of verbal and written English
• Positive interpersonal communication skills
• Computer literate
• Strong organizational skills
• Medical terminology

Preferred Skills/Qualifications/Training/Experience:

• Previous supervisor experience

Educational Requirements:

• High school graduate or equivalent required
• Associates degree in business preferred

License/Certification:

• N/A

Age Specific Criteria:

Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations:

Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Salary Range: $19.85-$30.05

Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.