Front Office Coordinator

Urban League of Metropolitan Seattle; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Front Office Coordinator to be the welcoming face of the organization. This role involves providing essential administrative support while ensuring a positive experience for clients and guests. Candidates should possess strong communication skills, a background in front office operations, and the ability to handle multiple tasks in a busy environment. With a commitment to diversity and inclusion, this organization offers a supportive workplace where your contributions will make a real difference. Join a team dedicated to serving the community and advancing social equity.

Benefits

Free food & snacks

Opportunity for advancement

Training & development

Wellness resources

Medical benefits

Dental benefits

Vision benefits

Group Life & ADD

Employee Assistance Program

Professional Development Funds

Qualifications

• 2+ years of front office or administrative experience required.
• Strong communication skills and ability to work independently.

Responsibilities

• Serve as the first point of contact for clients and guests.
• Provide administrative support to the Housing Department.

Skills

Front office experience

Administrative support

Excellent communication skills

Microsoft Office proficiency

Multitasking

Cultural competency

Client/customer-facing experience

Ability to work under pressure

Education

High School Diploma or GED

Bachelor’s degree in Human Services or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• Free food & snacks
• Opportunity for advancement
• Training & development
• Wellness resources

The Front Office Coordinator is the first point of contact by phone and in person for all clients and guests. The role also provides administrative support to the Housing Department.

Required Knowledge, Skills, and Abilities:

• 2+ years front office, administrative, or reception experience, preferably in a client/customer-facing role
• HS Diploma or GED required; Bachelor’s degree in Human Services or a related field is preferred
• Ability to read and write in standard English
• Excellent oral and written communication skills
• Ability to prepare communications such as memos, emails, reports, and other correspondence
• Advanced proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to work independently, multitask, and set priorities
• Ability to interact with a wide variety of audiences
• Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
• Ability to work well under pressure
• Experience working with ethnic minorities
• Non-profit experience is strongly preferred

ULMS Total Compensation:

Most benefits take effect on the 1st of the month following a 60-day waiting period.

• Medical - $8,741.40 per year
• Dental - $570 per year
• Vision - $65.04 per year
• Group Life & ADD - $41.70 per year
• Employee Assistance Program - $57.60 per year
• 403(b) retirement - $100 per month
• LinkedIn Learning Account
• Professional Development Funds – up to $1500 per year for approved activities

Paid Time Off includes approximately 3.5 weeks of accrued PTO during the first 24 months, 8 annual personal holiday/health days, 11 paid holidays, and a 6-day paid winter holiday break.

Additional benefits include WA State Paid Family & Medical Leave (0.8% of salary, employer-paid) and Workers Compensation Coverage ($395.20 - $3,591.33 per year, depending on class code). Taxes are approximately 9.8% of salary.

At Urban League of Metropolitan Seattle, we celebrate diversity and are proud to be an equal opportunity employer, committed to an inclusive environment for all employees and community members.