Medical Front Office / Patient Care Coordinator Part Time

Hand + Physical Therapy NYC; New York (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a therapist-owned outpatient practice in Union Square, New York City, as a Patient Care Coordinator. This part-time role involves clerical and receptionist duties, ensuring a smooth patient experience while supporting our dedicated therapists. Ideal candidates will be professional and organized, with strong communication skills. Enjoy a competitive salary, flexible scheduling, and a positive work environment focused on clinical care and customer service. Embrace the opportunity to grow in a supportive setting that values your contributions.

Benefits

401(k) and matching

Disability insurance

Health insurance

Paid time off

Opportunities for advancement

Professional development assistance

Flexible schedule

Wellness resources

Donation matching

Competitive salary

Qualifications

• Degree in relevant field preferred.
• Proficiency in Microsoft Office is essential.

Responsibilities

• Greet and assist patients in the therapy area.
• Maintain patient treatment schedules and provide administrative support.
• Coordinate with billing for accurate information.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Microsoft Office (Word, Excel)

Education

Associate's Degree

Bachelor's Degree

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Donation matching
• Flexible schedule
• Paid time off
• Training & development
• Wellness resources

About Hand + Physical Therapy NYC:

Located in Union Square, New York City, we are a therapist-owned outpatient practice offering specialty Occupational Therapy, Physical Therapy, and Hand Therapy services in a state-of-the-art facility. Our focus is on clinical care and customer service.

Position:

We are seeking a Patient Care Coordinator / Front Office Administrator to join our team. Reporting directly to the Clinical Director, this role involves clerical and receptionist duties, along with patient-related tasks to support our therapists. Ideal candidates will be professional, energetic, attentive to detail, well-organized, and understand confidentiality and discretion.

Essential Functions:

1. Greet and assist patients in and out of the therapy area.
2. Maintain the patient treatment schedule according to the facility's needs.
3. Provide general administrative support.
4. Answer phones, screen, and refer calls.
5. Assist in patient treatment and care, adhering to relevant ethical and professional standards.
6. Prepare equipment for therapy sessions.
7. Maintain facility records and organize files.
8. Coordinate with billing to ensure accurate billing information.
9. Perform housekeeping duties to keep the facility clean and orderly.

Qualifications:

• Associate's or Bachelor's Degree or equivalent.
• Proficiency in Microsoft Office Word and Excel.
• Strong interpersonal, organizational, and communication skills.

Additional Information:

We offer competitive wages and a positive work environment. We are an Equal Opportunity Employer.

Job Details:

• Part-time: 20-25 hours/week
• Schedule: Monday - Friday, Day and Evening shifts
• Start date: Immediate
• Salary: $22.00 - $25.00 per hour

Benefits include:

• 401(k) and matching
• Disability insurance
• Health insurance
• Paid time off
• Opportunities for advancement
• Professional development assistance

Work Setting:

• Clinic, In-person, Office, Outpatient, Private practice

Education & Experience:

• Associates/Bachelors Degree or equivalent (preferred)
• Customer service experience (preferred)