Business Associate

Colonial Group; Idalou (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Colonial Group is seeking a front desk administrator for our Texas dental practice. You will greet patients, schedule appointments, verify insurance, and handle billing with accuracy while delivering warm, professional service.

The role emphasizes strong communication, attention to detail, and a willingness to learn as you support dentists and hygienists in daily operations and recall programs.

Qualifications

• High school diploma
• Have strong communication skills
• Have an eagerness to learn and grow
• Must pass a background check and drug screen

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Skills

Communication skills

Customer service

Team player

Education

High school diploma

Job description

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.


• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.


• Ensures all insurance is verified and communicated to clinical staff and patients.


• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.


• Ensures all accounts are properly credited when payment is received.


• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.


• Actively participates in recall program to ensure goals are achieved.

Qualifications

• High school diploma


• Have strong communication skills


• Have an eagerness to learn and grow


• Must pass a background check and drug screen