Front Office Coordinator

Stardentalpartners; Covington (LA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental & vision

401K

Life insurance

Pet insurance

Career growth

Continuing education

Job summary

MoreSmiles Dental Spa in the Greater Mandeville Area is seeking an experienced Dental Patient Coordinator to join our team. You will handle front-desk duties, schedule appointments, and communicate with patients to ensure a smooth flow of visits.

We value a patient-centered approach, strong customer service, and the ability to manage multiple tasks in a fast-paced setting with a supportive team.

Qualifications

• High school diploma required.
• 2+ years dental front office experience preferred.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.
• Strong multi-tasking and organizational abilities.
• Ability to collaborate with a team.

Responsibilities

• Manage administrative duties.
• Accounting for patients and maintaining relationships.
• Organize and assist with claims.
• Answer incoming calls for new patients and emergencies.
• Appointment scheduling.
• Request records.
• Patient follow ups.
• Manage unscheduled and treatment pending lists to meet scheduling goals.

Skills

Dental front office experience

Customer service

Interpersonal skills

Verbal and written communication

Multi-tasking

Team collaboration

Education

High school diploma

Job description

Overview

MoreSmiles Dental Spa is seeking an experienced, professional, and patient-focused Dental Patient Coordinator to join our growing team in the Greater Mandeville Area!

If you thrive in a fast-paced environment, enjoy helping patients, and have a passion for delivering exceptional customer service, we would love to hear from you!

Schedule: Monday - Thursday 8:00 am - 4:30 pm

Friday 8:00 am - 4:30 pm

To learn more about this practice, visit: https://www.moresmiles.com

Full-Time (FT) Employees are eligible for:

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Responsibilities

• Manage administrative duties
• Accounting for patients and making sure that relations are maintained
• Organizing and helping with claims
• Answers incoming calls to include new patients and emergencies
• Appointment scheduling
• Requesting records
• Patient follow ups
• Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals

Qualifications

• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.