Front Office- Treatment Coordinator (Bilingual)

Cdpcareers

Bryan (TX)

On-site

USD 14,774 - 21,042

Full time

14 days+

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Benefits offered by this job

401(k)

Health insurance

Vision & Dental

Disability insurance

Life Insurance

Paid Time Off

Holiday Pay

Hep B and CPR Certifications

Career growth opportunities

Online learning

Employee discounts

EAP

Perks @ Work

Job summary

Safari Dental (K&N Dental) is seeking a Treatment Coordinator to support patients and the dental team. You will work closely with the dentist, explain treatment options, assist with consent forms, and discuss insurance benefits and financing options with patients and parents.

The role requires strong communication, multitasking, and excellent customer service in a fast-paced environment. It is a full-time on-site position with competitive compensation and benefits.

Qualifications

High School diploma or equivalent required.
Excellent written and verbal communication skills.
Strong customer service orientation.
Ability to multitask and prioritize in a fast-paced environment.
Reliable and detail-oriented team player.
Ability to work under pressure and maintain confidentiality.

Responsibilities

Understand day-to-day duties of front office staff.
Discuss treatment options with patients and explain insurance benefits.
Prepare consent forms and obtain parental approval before treatment begins.
Explain out-of-pocket costs and financing options to patients/parents.
Collect fees per patient’s insurance or visit.
Support office manager with claims, codes, and pre-authorizations.
Maintain front office area and assist with other duties as assigned.

Skills

Customer service

Multitasking

Team player

Attention to detail

Communication skills

Problem-solving

Education

High School diploma or equivalent

Tools

Computer software applications

Job description

Treatment Coordinator

Reports to: Practice Manager

Key Partnerships: Billing, Clinical, Operations

Department: Operations

Salary: $13+/hr (based on experience)

Classification: Non-Exempt

Status: Full Time

About this role: If you are team-oriented and looking for an opportunity to assist patients in our community, by providing a beautiful smile. Come join our team! you would work very closely with the dentist. You would take a big role and help patients understand the dental care that they need for their oral health. In this role, you will assist patients by providing options that most dental offices don’t offer! if you enjoy high paced high-energy environments, you will enjoy this job!

Job Responsibilities:

The Treatment Coordinator must understand and comprehend all of the day-to-day duties of front office staff.
Being able to have a clinical conversation with the patient(s) about the excessive treatment.
Accurately prepare the consent forms and get parental approval before treatment begins.
Explain insurance benefits and limitations, out of pocket expenses and financing options with the patient and/or parent(s) after the exam.
Collect fees per patient’s insurance or visit.
In this role, you will help the office manager send claims, codes
Must be able to understand pre-authorizations, narratives, and sending PA and intraoral pictures.
Provides support to the Greeter and Insurance Specialist.
Clean/maintain front office area/lobby
Perform other duties as assigned

Basic Qualifications:

Education: High School graduate or equivalent
Written and verbal communication skills.
Customer service
Multitasking and prioritizing.
Dependability.
Problem-solving.
Ability to work under pressure.
Attention to detail
Ability to work as a team player

Key Skills and Abilities, Characteristics of a good fit:

Knowledge of computer software applications.
Effective oral and written communication skills.
Ability to communicate effectively with patients and co-workers.
Ability to adhere to safety policies and procedures.
Ability to use good judgment and maintain the confidentiality of information
Strong written and verbal communication skills
Ability to work with minimal supervision, self-starter, and demonstrates initiative
Flexible and innovative; highly adaptable to the dynamic business environment
High engagement; supportive of leadership and role model for company values and guiding behaviors
Strong demonstration of task completion and dedication to detail
Amazing customer service skills, great at building relationships with new people